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Bill Strohm

Incorrect Serial Number Sent With Roxio Software Dvd

Question

Ordered and received a physical (DVD) copy of Toast 14 Pro. But the inside jacket contained a serial number (under "Toast 14 Serial Number" header) that is for Creator NXT 4, NOT Toast 14. Obviously the app would not run. I attempted to contact the Corel Support first by Chat (no one answered), then tried to submit a ticket (worked after many tries, but no response). Eventually I received an e-mail from the support site giving me a valid serial number.

 

I wonder how many Creator NXT4 buyers are getting Toast 14 Pro serial numbers with their DVDs!

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Eventually I received an e-mail from the support site giving me a valid serial number.

 

 

Good to hear you have it worked out! :)

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