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Software Says Not Responding Every Time


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#1 cprimus_20

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Posted 09 June 2016 - 07:31 PM

Every time i try to record the software works until i record then it says not responding at 2 minutes every time and i have to use the task manager to close it



#2 Jim_Hardin

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Posted 10 June 2016 - 05:02 AM

Something is not playing nice so let's try a proper repair first!
 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Unplug your RGC Device and put it aside until you are completely finished.

Now insert your Roxio Disc.

Don’t do any updates at this time (get it running first)

When you reach the screen where Repair is offered, choose that!

When the Repair completes, turn your AV & Firewall back on and reboot.



#3 cprimus_20

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Posted 12 June 2016 - 03:26 PM

ok i tried all of those things and its sill only recording 2:00



#4 ogdens

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Posted 12 June 2016 - 04:00 PM

Please confirm you have this unit.

 

2016-06-12_1956.png  

 



#5 cprimus_20

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Posted 12 June 2016 - 04:06 PM

yes that is the one


Edited by cprimus_20, 12 June 2016 - 04:13 PM.


#6 cdanteek

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Posted 13 June 2016 - 06:35 AM

yes that is the one

 

 

Follow the advice in this post and post (attach) the results in a new post please.

 

http://forums.suppor...uter-dxdiagexe/


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

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#7 cprimus_20

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Posted 13 June 2016 - 12:45 PM

ok here are screenshots from the boxes bandicam 2016-06-13 15-40-59-969.jpg bandicam 2016-06-13 15-41-04-841.jpg



#8 grandpabruce

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Posted 13 June 2016 - 02:01 PM

ok here are screenshots from the boxes

 

 

You didn't do what the linked post said to do.


Life is good!
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Vietnam Vet - 1970 - 1971

 


#9 cdanteek

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Posted 13 June 2016 - 03:13 PM

 

 

You didn't do what the linked post said to do.

 

 

True, perhaps if I show him? :unsure:

 

cprimus_20  this is what I wanted.

 

Attached File  DxDiag.txt   67.27KB   46 downloads


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#10 cprimus_20

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Posted 13 June 2016 - 05:41 PM

 sorry i just skimmed the post, but here is the file Attached File  DxDiag.txt   55.04KB   46 downloads


Edited by cprimus_20, 13 June 2016 - 09:15 PM.


#11 cdanteek

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Posted 14 June 2016 - 04:58 AM

 

Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

 

 

Minimum system requirements are above your 'AMD Sempron™ Processor LE-1250, ~2.2GHz' is a single core processor.

 

The x2 stands for two cores.

 

 

 Memory: 2048MB RAM
Available OS Memory: 1982MB RAM
          Page File: 1728MB used, 2236MB available

 

Your memory is almost used up.

 

 

Display Memory: 793 MB
   Dedicated Memory: 57 MB
      Shared Memory: 735 MB

 

Your video card has only 57mb of dedicated memory and shares the rest.

 

Your PC is under the minimum system requirements for the Roxio Game Capture Software.

 

That is why you can't capture and the system locks up.

 

Capturing and processing video take plenty of horse power and a under powered PC doesn't do it sorry.

 


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#12 cprimus_20

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Posted 14 June 2016 - 08:27 AM

ok thanks for the help



#13 cprimus_20

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Posted 14 June 2016 - 03:02 PM

besides getting a new computer is there anything i can do



#14 cdanteek

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Posted 14 June 2016 - 03:26 PM

besides getting a new computer is there anything i can do

 

I wish there was but a single core processor doesn't have the horsepower a dual core has, or what I run, (Processor: Intel® Core™ i7 CPU         950  @ 3.07GHz (8 CPUs), ~3.1GHz) running 8 cores.

 

1.jpg


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#15 cprimus_20

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Posted 14 June 2016 - 09:09 PM

ok well thanks for your help



#16 cprimus_20

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Posted 17 June 2016 - 08:07 PM

im using a different computer can you tell me if this one would work here is the file Attached File  DxDiag.txt   86.43KB   50 downloads



#17 cprimus_20

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Posted 17 June 2016 - 08:14 PM

nevermind it doesn't work



#18 d_deweywright

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Posted 21 June 2016 - 09:15 AM

So, your second system seems like it should at least give you something.  What did you see when you tried it?  What error message(s)?


Dave D-W

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#19 ogdens

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Posted 21 June 2016 - 10:17 AM

nevermind it doesn't work

 

What doesn't work? give us some more info please.






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