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Record Your Screen Problem - Split From Hijacked Topic


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#1 JSJR

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Posted 17 June 2016 - 02:26 PM

I have NXT3 and have not use used "Record Your Screen" in a couple of months, I am now getting the following error

 

"corel videostudio
Prepare Record Failed!!! #50

 

What's up



#2 ogdens

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Posted 17 June 2016 - 03:30 PM

In your last post in Feb you said you had NXT 4, now you have NXT 3 which is it?.



#3 Jim_Hardin

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Posted 18 June 2016 - 03:29 AM

For either version:
 

Screen Capture – Prepare Record Failed!!! #0

Caused by Windows updates:
KB3126587
KB3134814
KB3126593

 

Uninstall those and all is well ;)



#4 JSJR

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Posted 19 June 2016 - 02:26 AM

1. I had upgraded from creator 12 to NXT4 but did not like how limited I was with MYDVD. I was able to downgrade to NXT3 which I am very happy with (MYDVD).

 

2. The only Windows update I have listed above was KB3126587. I removed it but still get 

"corel videostudio"
Prepare Record Failed!!! #50



#5 Jim_Hardin

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Posted 19 June 2016 - 03:57 AM

You have never listed any of your PC or OS specs. You can't just cast about for answers without supplying the info ;)

 

I will say that I used this 'trick' on a Win10 PC and it fixed it with no more fuss. But on a Win 7 PC, like you, I only found the 3126587 and after removing it, still get the error :unsure: (that is why I asked about your OS)

That (Win7) PC is a work in progress just did a clean install, and not a high priority for me.

 

There are other screen capture programs out there but the one Roxio had was neat and clean - while it worked :P



#6 sknis

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Posted 19 June 2016 - 05:59 AM

Please attach the dxdiag.exe evaluation of your computer (look for it in WINDOWS).  Attach the text file option in the dxdiag splach screen.  It will tells us a lot about your computer and near the end of that file is a list of failures/errors. that we can look at.

 

The only personal information in the text file will be what you call your computer. 


PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.


#7 JSJR

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Posted 20 June 2016 - 02:15 PM

This is the info you asked for.


Edited by JSJR, 22 June 2016 - 02:57 PM.


#8 sknis

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Posted 20 June 2016 - 03:39 PM

attachicon.gifDxDiag.txtThis is the info you asked for.

 

 

Do you ever do any updates to your computer?  You video drivers are from 2011 - that is ancient in today's terms.   Did you look at the minimum requirements for the software (link)?  That is for NXT 4 but I'm pretty sure they are the same for NXT 3. Yours barely meet the requirements.    Did you try the other piece of software or the other suggested options?

 

Is there another page to the dxdiag file - I didn't see the error page I was looking for.  Perhaps dxdiag.exe had changed from W7 to more recent.   


Edited by sknis, 20 June 2016 - 03:41 PM.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.





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