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Can't Open Jpg Files From My Samsung Cell Phone


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#1 PatriciaLynn

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Posted 15 July 2016 - 04:11 PM

I am running Roxio Creator NXT 2 on a Windows 10 laptop.

 

There are certain files that will not open in my photo editor. It seems to be photos that I take with my Samsung Galaxy S7 cell phone.

 

Any thoughts?

 

 

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#2 PatriciaLynn

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Posted 15 July 2016 - 04:13 PM

The attached picture is one that will not open in Roxio



#3 Jim_Hardin

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Posted 16 July 2016 - 02:41 AM

NXT 2 is not certified for Win 10 so that could be the issue...

 

There are about 39 applications in "Roxio". Which One are you trying to use? (when you open the program it will be in the title at the top left)

 

One other thought... I cannot open photos directly from my phone. I have to first copy them to my computer then I can play till my heart is content.

 

Nice card ;)


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