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rene martinez

Having Problem Installing Creator Nxt4

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Do you have your antivirus active? Turn it off. Ar eyou connected to the Internet - you have to be.

 

Where did you get NXT 4 - online from Roxio, from another vendor or do you have a disc?

 

If you have a disc, copy it to a folder on your computer and then install from that folder.

 

Please also post the dxdiag file on your computer. Run dxdiag.exe from WINDOWS.

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All of that and if it continues please tell us where it fails along with any error message that might come up???

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I would attach your failed install log files in your next post.

 

http://forums.support.roxio.com/topic/108668-nxt3-log-file-location-changed-from-previous-versions/

 

Right-click Roxio Log Files folder and select Send To -> Compressed (zipped) folder

Grab zip file created and attach it to your post.

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