Jump to content

Roxio Community

AV capture/output


  • Please log in to reply
3 replies to this topic

#1 Michel Daoust

Michel Daoust

    Rookie

  • Members
  • PipPip
  • 31 posts

Posted 10 November 2006 - 10:25 AM

When I try to import photos or videos from my Sony DSC M-1 via a USB connection with Media import 9, I receive a message of Microsoft Visual C++ runtime library stating that the program has to close in an unsual way

Before I was using EMC 8 with no problem
I download the patch for runtime error...no result and try about everything that is on Roxio community with no success
Please help!!!
[size=7]PLEASE HELP!!!!

Edited by Michel Daoust, 12 November 2006 - 08:35 AM.


#2 Michel Daoust

Michel Daoust

    Rookie

  • Members
  • PipPip
  • 31 posts

Posted 11 November 2006 - 12:08 PM

Nobody respond to my problem of yesterday regarding a runtime error in mdedia import
Please help
M. Daoust

#3 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 22,941 posts
  • Gender:Male

Posted 12 November 2006 - 09:22 AM

View Postmicheldaoust@cgocable.ca, on Nov 11 2006, 02:08 PM, said:

Nobody respond to my problem of yesterday regarding a runtime error in mdedia import
Please help


What format are the files?  Remember, you can't capture a video from a camera with this product using USB.  It sees your camera as a web cam.  Use the program that came with the camera. Did you try to just copy the images and videos from the memory card to the computer?  

You indicated that V8 worked? :) It should not have.  If it did it was just luck.

You should be able to get those images from the camera.  Use Media Import and select photo and then see if your camera is listed.  If so, you should be able to import the images.

This is a users board and people respond when they have time and a reasonable answer.  If you had provided more information about what you are doing and what kinds of formats and errors you are getting, perhaps the responses would have been more direct and more frequent. :huh:

Edited by sknis, 12 November 2006 - 09:26 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#4 Michel Daoust

Michel Daoust

    Rookie

  • Members
  • PipPip
  • 31 posts

Posted 12 November 2006 - 11:01 AM

Thanks for answering, I am a new user of the Roxio community
I try to import photos (jpeg) and videos (mpeg-4) from the camera and from the pro duo memory stick with the same result:runtime error. I unsintalled Emc 9 and re-installed Emc 8 and with it, it works perfectly from the camera and from the pro duo card. That's why I think that the problem comes from Emc 9
My computer is a HP a1020n with 1G of memory and a 200G hard disk
Every thing else seems to work well. I know I can use the program from Sony (Picture Package), but I would prefered to use Roxio to capture as I was doing with Emc 8 because the program from Sony is a mess!

Edited by Michel Daoust, 12 November 2006 - 02:42 PM.

M. Daoust




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users