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All:

I have a very old version of MyDVD that I made a back up of some pictures on a laptop that is now running Vista Ultimate. All I can read from the dvd disk is a message thats saids I need Roxio to read files. My copy

is not up to date and It came with my old laptop and I don't know how to get the key anymore.

My questions basicly , what product will retrive the back up pictures that I think are on this disk, as it show very little bytes left?

Anyone know what I need to buy to retrive the files on a Roxio backup disk?

Thank you,

Bill

 

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Hi Bill,

 

Roxio is a company brand, not the name of the software.

 

Since Roxio has used/sold a number of different backup products, you'll need to know/find out the name of the software that created your disc.

It sounds like some sort of backup software that came with your version of MyDVD.

 

[1] What is the exact message that you are getting from the DVD, and how are you getting it please?

 

[2] Do you still have the installer disc for your old software?

 

Regards,

Brendon

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Hi Brendon:

 

Thank you for getting back to me. Here is the message I get:

===========
Backup CD
===========
This disc is a backup CD.
Except for this file the contents of this disc must be
accessed using your backup software.
I get this message when I try using Roxio program to access the disk.

 

I placed a note on the disk to use Roxio to view files, so your right , I must find the back up software I used , but I'm afraid it will be out of date ? I think MyDVD came with my laptop ???? and I can't access or find the key!

The disk properties show 4.3 gb of used memory so I think these are the photo's?

 

Thanks again,

Bill

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Oh Dear! That's a very big haystack, and a very small needle we're looking for.. :(

 

You say you "can't access or find the key" Bill. Is there any of your MyDVD that you can run or examine on that laptop which might tell me which version or what year the software is?

e.g. Search for MyDVD*.exe or Retrieve*.exe, which would bring up MyDVD9.exe or Retrieve9.exe if you had version 9.

 

Alternately, if you try to Open that disc rather than Run it, what information can you see about it in Windows Explorer?

[it can't have 4.3 GB if it's a "CD", can it].

 

Meanwhile I'll go load up some old software and see if I can duplicate what you see.

 

Regards,

Brendon

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If you registered the software with Roxio when you first got it then there is chance you can find out which program you have.

 

Go to the top of this page, click on the red Roxio logo. then select the My Account tab, when it opens fill in the information requested.

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Thanks all for your efforts: I either got Mydvd from a camera purchase or it came with my laptop??? For some reason I placed a note to use Roxio to look at contents of this disk. But I am thinking that is after I open it up with the actual back up software?? One big problem is that my lap top was upgraded to Vista Ultimate and now some older software will not work on it. Perhaps I'll just use the disk for coaster, lol.

 

Regards,

Bill

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It could have come with your laptop as an OEM. Go to the web page for the computer manufacturer and see if there is a version there that you can download and run. Note that OEM software can usually be run on the computer that it came with and some upgrades will stop the OEM from running.

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Perhaps I'll just use the disk for coaster, lol.

 

 

Alternately, if you try to Open that disc rather than Run it, what information can you see about it in Windows Explorer?

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