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Ronny H. Kristiansen

Windows Security Update Stops Copy & Convert From Working

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Hello.

I updated my pc with windows security updates KB3176493 and KB3172729. Even after uninstalling these updates, Copy and Convert stops working when I start phase 2 of the convert.

Just to describe what I'm doing:

- I copy a film from a DVD, phase 1.This phase Works ok.

- In next phase (number 2) I choose to convert to Movie and click on the green Arrow. The process starts, but it ends in a few Seconds and I get the error message that Copy and Convert has stopped working and Windows will notify me when the problem is fixed.

 

Can anyone help me with this problem?

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36 answers to this question

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Try another clip insteed of the import in Video Copy and Convert.

 

If you get the same resuls, insert your Roxio disc and choose Repair when it is offered. Reboot - retry ;)

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Is the disc Copyrighted? Do you have any videos on your computer that did not come from a DVD? Try one of those.

 

Sometimes the messages don't fit the error or difficulty. What format are you converting from/to. (note I just tried a conversion of a home movie file from one format to another and had no problems). If you set up the conversion (another screen shot would be helpful) what do you see in the preview?

 

Is your W10 the Anniversary edition?

Edited by sknis

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Hello again.
First of all I will thank Mr. Hardin and Mr. Skins for their time to try to help me with my problem.

But after repair, reboot and a Clip, which is unprotected, still the same error.
I have taken some screenshots to show you the process.
In my opinion, it's the encoding part which have a conflict, and this wasn't a problem before the Security Updates from Microsoft.
I have also tried to install NXT 4 on a similar computer after the security update, This computer didn't have NXT 3 before the Security update, With the same result.
post-130493-0-24968300-1472063229_thumb.pngpost-130493-0-87334400-1472063229_thumb.pngpost-130493-0-40816600-1472063230_thumb.pngpost-130493-0-93410500-1472063230_thumb.png

 

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I think the Norwegian version is more descriptive than the English, 'stopped working' :lol:

 

Did you try it with another clip file that you know is good? (no import)

 

Did you try the import into VideoWave in place of Video Copy and Convert.

 

There may be a difference in these KB updates, I have a KB3176492 but no 493. I also have the KB3172729 as you listed.

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Hello again.

Thanks for your help Mr. Hardin.

 

I have tried out Copy and Convert on a Clip I ripped the day before the securiy update, and everything worked fine with Copy & Convert.

I also tried to import with VideoWave and then convert with Copy & Convert. But then I only get sound, and no picture.

 

Do you have other suggestions to my rip-Project?

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We do know that the Win 10 update has disabled the WinCD program but you are the first to suggest it might effect Copy and Convert.

 

Another 'trick' - copy one of the xxx.VOB files to your HDD then rename the .VOB extension to .MPG. the VOB file you want are the larger sized ones up to 1GB.

 

See if that will work OK using that extension.

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We do know that the Win 10 update has disabled the WinCD program

 

WinDVD.

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Hello.

Where do I find this SP3?

I have version 17.0 of NXT4.

 

Use the updater within the program to check.

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In 'About this software' check after the Build number for an SP number.

 

post-208-0-40247500-1472678025_thumb.jpg

 

If it has SP3 in there, you already have the update.

 

 

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Hi Ronny,

Not sure how you get a build of 170B71M. I've not seen higher than C.

However, here's how my build numbers changed when I applied each of the three patches Roxio put out.

post-208-0-07385000-1472736893_thumb.jpgpost-208-0-12219100-1472736897_thumb.jpgpost-208-0-12010200-1472736902_thumb.jpg

 

If it's any help, the first patch came out in November last year, the second in February this year, and the third in March.

 

Regards,

Brendon

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Okay. If it is a newly purchased copy, has a new build number, and the Updates Manager software says there are no updates for it, then it's likely that all the old updates were incorporated in the new build. Only Roxio could confirm that.

 

My build (see above) is still working fine after the latest Windows 10 updates. Sorry Ronny, but I have no more suggestions about this.

 

Regards,

Brendon

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Before going off on this version tangent (but which was needed) did you ever try the file cdanteek suggested in Post #11?

 

It is a stable file that we often use for testing because we know it works!

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Hello.

Have now updated W10 to Anniversary Version.

I tried the clip now and it works fine with convert to WMV HD 1080 and WMV 720p. Still got only audio, and no picture when I convert to Movie.

Tried again to convert from a DVD and the same error occur.

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Hello again Mr. Hardin.

The file/Clip Mr. Cdanteek did convert fine with WMV HD 1080 and WMV 720p.
When I convert with Movie, MPG-2, I only get the sound and no picture, but with MPG-4 the Clip iss all fin in Movie as well.

 

Regards,

 

Ronny

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Strange!

 

Let's try a different approach. Use a free converter to do the conversion before going to Roxio. This is one a lot of us use: HERE

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