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Layne63

Creator Nxt Pro 5 Digital Download Installation

Question

After entering product key, download begins then stalls. I receive a pop up telling me to check my internet connection. No problems downloading other things.

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After entering product key, download begins then stalls.

 

You have a choice to do as you say or just save the files for a later install.

 

I would and did do that and placed all three download files in a folder as a backup and installed from there.

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I have saved the files and tried at a later time and get the same result. Just to see if my computer or connection was the problem I downloaded a movie off iTunes no problem!

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It sounds as if you might not be getting a decent feed off Digital River, the people who supply the downloads.

 

I'd get onto them quickly, and keep at them until you get satisfaction.

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I have saved the files and tried at a later time and get the same result. Just to see if my computer or connection was the problem I downloaded a movie off iTunes no problem!

 

If your installing from a already downloaded fie how could you get a "I receive a pop up telling me to check my Internet connection"?

 

Do you have antivirus/firewall software running when doing it both ways?

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