Before replying to the quoted post above, please allow me to amplify the original problem definition with a little background info:
Yes, with earlier versions. Others have also. A reinstallation of the "contents" solved the issue. In ealier versions there was a content disc or a content download. With Creator 2012, it is all one one disc. It might be worthwhile to search for and reinstall just the Conent.msi fFrom the disc or file.
If that doesn't work, I would use Revo Uninstaller in the Moderate Mode to remove Creator 2012 and reinstall.
Samg, do you have any other Roxio products on your computer? Perhaps there is some kind of interaction?
I answered you question regarding the question marks earlier. The contents were either not installed or installed in the wrong folder. You are getting the question marks because the files cannnot be found. Look at you computer and trell us wahst in in theis foilder on your computer "C:\Program Files (x86)\Roxio 2012\VideoUI\Content folder"
Just another question please. Is Windows and Creator 2012 installed using the same language?
I used Roxio Creator 2009 for a year before upgrading to Roxio Creator 2010 Pro. Implementation went smoothly and I did not experience this condition in either case. About a year later, I upgraded to Roxio Creator 2011 Pro and the condition emerged but several other reasons caused me to return the 2011 version for a full refund. I continued to use Roxio Creator 2010 Pro until this upgrade (almost another year later).Sidebar 2:
The key reason for upgrading to Roxio Creator 2012 related to menu controls (buttons and highlights) in MyDVD12 and earlier versions of Creator software (well known to many of you). That problem DOES NOT EXIST
in MyDVD13 distributed in the Roxio Creator 2012 Pro package.Sidebar 3:
Operationally, the Roxio Creator 2012 Pro installation process had all appearences of running flawlessly, Start to Finish. I've spent the past 10+ days since installation conducting trials to check out the major software components I use; i.e. VideoWave13, MyDVD13 and CinePlayer. All have proven to perform smoothly while producing satisfactory results.
The issue addressed in the opening of this thread relates to a simple display of effects selections within VideoWave13, where each selection performs flawlessly upon selection. So, the software knows a lot about the location as demonstrated by the fact that a click on the green arrow of any selection demonstrates the effect, still or in motion, whichever the case for a particular effect. After the effect is demonstrated, the image remains visible for the particular selection. Clicking Ok properly applies the effect to the video timeline.
Again, the problem is the puzzling ?
displayed in lieu of the graphics representation. Even more puzzling is the fact that, after demonstrating an effect, the graphics representation remains visible (displayed) as it should always be seen. So, the software definitely knows something about the location of the files involved.
Having said that, twice I have done Repairs followed by clean uninstalls/re-installs; none of which made any difference. Thus, I DO NOT
intend to repeat the process without first altering some currently unknown condition(s) that has reasonable potential for resolving the problem.Reply to sknis providing the info reuested:
A readout of the VideoUI\Content folder is seen in the attached info.
Software components of the Roxio Creator 2012 Pro implementation are the only Roxio products installed on my computer.
The attached info and the info attached to the post that opens this thread reflect the answer to the language question. (Both Windows and Roxio Creator 2012 Pro are installed in the English language.)(Note: Fortunately, this is a non-critical issue but it is definitely pesky and counter-productive when applying effects to a video timeline. Thus, I'd love to resolve the issue.)