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New Laptop, No Cd Drive, Need The Software

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#1 MaxEther

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Posted 03 January 2017 - 08:04 AM

So I've had my Roxio for almost a year now. I got the code from Rox-Ralf last time because I didn't have a CD drive on my old laptop either. My problem is that I couldn't recover most of my programs from my old laptop so i don't have the software anymore. Any solutions? I tried contact Rox-Ralf but I kept getting errors saying that he wasn't receiving messages anymore.

 



#2 cdanteek

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Posted 03 January 2017 - 08:12 AM

You have a valid CD Key to use when you install the program?


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#3 d_deweywright

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Posted 03 January 2017 - 09:25 AM

Of course, if you still have the disc, you can take it to a friend's (or public library) computer, that has the CD/DVD drive you need, and copy it to a thumb drive, and install from that.


Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#4 MaxEther

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Posted 03 January 2017 - 09:34 AM

I bought the Roxio and had it installed for almost a year so I never considered needing the disk, especially since I never had a disk drive and still don't. Why can't I just have the link re-sent?



#5 d_deweywright

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Posted 03 January 2017 - 10:19 AM

Have you gone back to look for the link?  Maybe it still works.  Those of us on these boards are not working for Roxio, and don't have those links available to us.  As you've noticed, it's not that easy to get ahold of Rox-Ralf anymore.  I'm not even sure he works for Roxio now. 

 

These are all reasons to keep track of and back up the things you have once you get them.  Not everything is always available at the click of a mouse.


Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#6 cdanteek

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Posted 03 January 2017 - 12:50 PM

I bought the Roxio and had it installed for almost a year so I never considered needing the disk, especially since I never had a disk drive and still don't. Why can't I just have the link re-sent?

 

 

Answer my question!

 

Do you have a valid CD Key to use if a link to the download is available?

 

Do you consider needing a disc now and into the future?


Edited by cdanteek, 03 January 2017 - 02:49 PM.

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#7 MaxEther

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Posted 03 January 2017 - 04:55 PM

First: no I do not have the link anymore. I don't know where it could have gone because I hardly ever delete emails, I just read them. Had I known that this was software that even needed to be backed up and I couldn't retrieve it as easily as I had gotten it in the first place, then I would have done so. But that understanding still doesn't help the fact the I now own a $100 piece of useless plastic.

 

Second: I'm sorry that you didn't understand me Guru but I do not have a CD drive I said. I also mentioned that I had gotten rid of the original CD when I realized I didn't have a CD drive in the first place. This would me that I, in fact, do not have a CD key nor would I need a CD at all considering my computer does not have a CD drive.

 

Lastly: If there is no way to receive an internet downloadable software link, then please just tell me, because I'm not going to be back home for a few months and no one in my platoon has a laptop that I could download the software onto and transfer from. I would rather not waste the time trying to find lengthy alternate solutions and i'd much rather go purchase a different game capture device.



#8 Jim_Hardin

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Posted 04 January 2017 - 04:29 AM

you keep almost all your emails but throw away a software discs :wacko:  Guess that poor habit will change now.
 
Your CD Key should be here under your account take a look HERE to get to it.

 

Roxio had some protection schemes that weren't really too well thought out.... One of them being that they do not post the software as a general download. The flaw is that the software is useless without the hardware and valid key. Thus it is pretty well protected from the start.

 

Forum Support has been next to dropped! We haven't had an official full time Moderator here for some time... Even when we did, they were so overloaded with other things they could only check in from time to time.

 

Get your CD Key then try contacting Support HERE and see if they can provide a download.

 

Please keep us updated on your progress.



#9 d_deweywright

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Posted 04 January 2017 - 05:09 AM

Right... even with a download, you still need the key to install the program.


Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#10 cdanteek

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Posted 04 January 2017 - 06:04 AM

First: no I do not have the link anymore. I don't know where it could have gone because I hardly ever delete emails, I just read them. Had I known that this was software that even needed to be backed up and I couldn't retrieve it as easily as I had gotten it in the first place, then I would have done so. But that understanding still doesn't help the fact the I now own a $100 piece of useless plastic.

 

Second: I'm sorry that you didn't understand me Guru but I do not have a CD drive I said. I also mentioned that I had gotten rid of the original CD when I realized I didn't have a CD drive in the first place. This would me that I, in fact, do not have a CD key nor would I need a CD at all considering my computer does not have a CD drive.

 

Lastly: If there is no way to receive an internet downloadable software link, then please just tell me, because I'm not going to be back home for a few months and no one in my platoon has a laptop that I could download the software onto and transfer from. I would rather not waste the time trying to find lengthy alternate solutions and i'd much rather go purchase a different game capture device.

 

If you don't know what we are talking about "CD-KEY" why post all this lame crap?

 

Why not ask what a "CD-Key" is?

 

The way your Roxio Game Capture Disc came in the box.

 

20170104_074657.jpg

 

Flip it over and you will see a "CD-Key" a set of numbers letters in this format  XX-XXXXX-XXXXX-XXXXX.

 

20170104_074709.jpg

 

When you install the software it asks for the 'CD-KEY" if you don't have a good one the software will not install.

 

Now as was pointed out if you don't have a good "CD-KEY" a download link would be useless because you don't get a "CD-KEY" with a download of the software.

 

 

It couldn't of been explained to you any better, so now I will ask for the last time!

 

Do you have a valid CD Key to use if a link to the download was available?


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#11 MaxEther

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Posted 04 January 2017 - 04:54 PM

I didn't post here to be belittled. I posted here to get help. Thank you all for your time but I've decided to no longer put up with this kind of treatment. I paid for your product, not for your sarcasm. Have a nice evening, gentlemen. 



#12 grandpabruce

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Posted 04 January 2017 - 05:49 PM

I didn't post here to be belittled. I posted here to get help. Thank you all for your time but I've decided to no longer put up with this kind of treatment. I paid for your product, not for your sarcasm. Have a nice evening, gentlemen. 

No one here works for Roxio, so it isn't our product.  All are users of the software, like you.


Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

 


#13 MaxEther

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Posted 04 January 2017 - 05:52 PM

Well you all need to check yourselves then. Just because you know a little more about computers doesn't put any higher above me.



#14 cdanteek

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Posted 05 January 2017 - 05:53 AM

You ask for something really not knowing what you need.

 

We ask questions, you never answer them, and drift off on your own tangent.

 

I break it down hoping you understand it, then you blame me for belittling you.

 

All it would of took is a answer to my question and you were that close to getting a download.

 

Good luck we are done here.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#15 Jim_Hardin

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Posted 05 January 2017 - 11:34 AM

If you decide to follow the suggestions that were made here, please drop by and post your results.

 

Try to be less thinned skin here, no one is belittling you but sometimes it can seem to be abrupt -_-






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