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Caden Curry

Black Screen When Trying To Use Roxio Game Capture Hd Pro With My Ps4

Question

So let me tell you the hardware and setup I am using when trying to use my Roxio Game Capture HD Pro, and then I will explain my problem:

Hardware:

-playstation 4

-Roxio Game Capture HD Pro

-Roxio Game Capture HD Pro software

- Dell P2213 Professional 22'' LED-Backlit LCD Monitor, Black
Link:
https://www.amazon.com/Dell-P2213-Professional-LED-Backlit-Monitor/dp/B008RIH5NW/ref=sr_1_1?ie=UTF8&qid=1485661907&sr=8-1&keywords=dell+monitor+p2213

-2 HDMI cords

Setup:

-1 hdmi cord connects to the ps4 and goes into the input hdmi slot on the roxio game capture hd pro device.

-The 2nd hdmi cord goes into the output hdmi slot on the roxio game capture hd pro device and goes into my hdmi monitor.

-The USB cord connects to my pc from the roxio game capture hd pro device.

will i need a HDMI splitter

Black Screen When Trying To Use Roxio Game Capture Hd Pro With My xbox one

Edited by Caden Curry

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Do you have the HDCP disabled in the PS4?.

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So let me tell you the hardware and setup I am using when trying to use my Roxio Game Capture HD Pro, and then I will explain my problem:

Hardware:

-playstation 4

-Roxio Game Capture HD Pro

-Roxio Game Capture HD Pro software

 

 

-1 hdmi cord connects to the ps4 and goes into the input hdmi slot on the roxio game capture hd pro device.

-The 2nd hdmi cord goes into the output hdmi slot on the roxio game capture hd pro device and goes into my hdmi monitor.

-The USB cord connects to my pc from the roxio game capture hd pro device.

-I disabled HDCP from my ps4

 

 

 

When I turn my ps4 on, my screen is just black then says no signal

-when I go to the roxio game capture recording software while my ps4 is on and connected, the input is set to hdmi and the status says no signal in red text.

-But when i look at the preview screen, its just black.

-When i just hook the hdmi cord from the ps4 directly into my monitor, i can see picture from the ps4 and play my games normally.


So what can I do to actually see picture instead of a black screen so i can finally start recording?

Please help as soon as possible! Thanks

 

and when my ps4 is off i get a blue screen

 

yes all cords are hooked up right

 

 

 

 

 

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Combined

 

Same problem as your other Topic HERE.

 

Only now you have a PS4 instead of an Xbox One :huh:

 

The Roxio GameCap adds HDCP to the signal and it looks like your monitor is not compatible with that particular HDCP signal (there are several different ones)

 

The cure for that is use an HDMI splitter at the Xbox One or PS4 (whatever you are using) and run one cable to the Monitor and the other to the GameCap.

 

Before you run out and buy a splitter, Make sure you try your Monitor by Manually Switching it to the HDMI port that Roxio is connected to! Many monitors have an auto select and as often as not, it doesn't work right ;)

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Dell says this is the connectivity for your monitor, Dell says it doesn't have a HDMI connection!

 

Do you have a display port on your monitor?

 

http://www.dell.com/ed/business/p/dell-p2213/pd

 

http://www.digitaltrends.com/buying-guides/hdmi-vs-dvi-vs-displayport-vs-vga/

 

Connectivity
  • 1 Digital Visual Interface connectors (DVI-D) with HDCP
    1 Video Graphics Array (VGA)
    1 DisplayPort (version 1.2)
    2 USB 2.0 downstream ports
    DC power connector for Dell Soundbar (AX510 only)
    Built-in DevicesUSB 2.0 Hi-Speed Hub (with 1 USB upstream port and 2 USB downstream ports)
    Audio DC-out

 

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