Jump to content

Roxio Community

Photo

Crashes Every Time I Try To Add A File To Dvd Rom Area

DVD ROM File Crash

  • Please log in to reply
3 replies to this topic

#1 thorhall

thorhall

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 28 January 2017 - 11:59 PM

I am running Mac OS Sierra 10.12.3 on a Mac Mini 2014 with the latest 2.3 Toast DVD software. every time I try to add a file. it happens consistently without fail on my system. please help!

Here is the error report generated:

Process:               Toast DVD [1141]

Path:                  /Applications/Toast DVD.app/Contents/MacOS/Toast DVD
Identifier:            com.roxio.Toast.Video
Version:               2.3 (2.3)
App Item ID:           829469267
App External ID:       818593566
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Toast DVD [1141]
User ID:               501
 
Date/Time:             2017-01-28 23:44:39.802 -0800
OS Version:            Mac OS X 10.12.3 (16D32)
Report Version:        12
Anonymous UUID:        <redacted>
 
 
Time Awake Since Boot: 1400 seconds
 
System Integrity Protection: disabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]
 
VM Regions Near 0:
--> 
    __TEXT                 0000000000001000-0000000000c50000 [ 12.3M] r-x/rwx SM=COW  /Applications/Toast DVD.app/Contents/MacOS/Toast DVD
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.roxio.Toast.Video         0x00677da0 -[RXDataDiscController addFiles:toItem:] + 53
1   com.roxio.Toast.Video         0x00675bc3 -[RXDataDiscController processFileDropInDictionary:] + 489
2   com.apple.Foundation           0x95dfcd54 __NSFireDelayedPerform + 501
3   com.apple.CoreFoundation       0x946bacc6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4   com.apple.CoreFoundation       0x946ba7dd __CFRunLoopDoTimer + 1213
5   com.apple.CoreFoundation       0x946ba27e __CFRunLoopDoTimers + 350
6   com.apple.CoreFoundation       0x946b1de0 __CFRunLoopRun + 2192
7   com.apple.CoreFoundation       0x946b12ea CFRunLoopRunSpecific + 506
8   com.apple.CoreFoundation       0x946b10db CFRunLoopRunInMode + 123
9   com.apple.HIToolbox           0x93db0d36 RunCurrentEventLoopInMode + 268
10  com.apple.HIToolbox           0x93db0b22 ReceiveNextEventCommon + 494
11  com.apple.HIToolbox           0x93db091b _BlockUntilNextEventMatchingListInModeWithFilter + 83
12  com.apple.AppKit               0x9257bfed _DPSNextEvent + 1227
13  com.apple.AppKit               0x92ce0274 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1742
14  com.apple.AppKit               0x92cdfb9e -[NSApplication(NSEvent) nextEventMatchingMask:untilDate:inMode:dequeue:] + 132
15  com.roxio.Toast.Video         0x005c6b5a -[RXApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 1202
16  com.apple.AppKit               0x92570c88 -[NSApplication run] + 943
17  com.roxio.Toast.Video         0x005c8077 RXApplicationLoad() + 699
18  com.roxio.Toast.Video         0x000bfcd8 main + 77
19  com.roxio.Toast.Video         0x000032a5 start + 53
 


#2 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 28,781 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 29 January 2017 - 07:55 AM

 

Crashes Every Time I Try To Add A File To Dvd Rom Area

 

 

Could you explain this a bit better, the long version?


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#3 thorhall

thorhall

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 30 March 2017 - 03:35 PM

 

 

Could you explain this a bit better, the long version?

I open Toast DVD, add videos as usual, then check include DVD-ROM content, click change... and either the + button to add anything or drag and drop any file, photo, etc and it instantly crashes with the message above in the crash dialog. I am running Sierra 10.2.4

do you want any more info?



#4 cyber_jen

cyber_jen

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 02 May 2017 - 09:02 PM

I am also having the same issue...

 

Process:               Toast DVD [5831]
Path:                  /Applications/Toast DVD.app/Contents/MacOS/Toast DVD
Identifier:            com.roxio.Toast.Video
Version:               2.3 (2.3)
App Item ID:           829469267
App External ID:       818593566
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Toast DVD [5831]
User ID:               501
 
Date/Time:             2017-05-03 01:00:39.510 -0400
OS Version:            Mac OS X 10.11.4 (15E65)
Report Version:        11
Anonymous UUID:        AE79E0E4-7FD4-2EB9-8165-A0CE07B7F239
 
Sleep/Wake UUID:       5A2D62CC-E87A-4DD6-9911-7BB84F4C7321
 
Time Awake Since Boot: 50000 seconds
Time Since Wake:       480 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
VM Regions Near 0:
--> 
    __TEXT                 0000000000001000-0000000000c50000 [ 12.3M] r-x/rwx SM=COW  /Applications/Toast DVD.app/Contents/MacOS/Toast DVD
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.roxio.Toast.Video         0x00677da0 -[RXDataDiscController addFiles:toItem:] + 53
1   com.roxio.Toast.Video         0x00675bc3 -[RXDataDiscController processFileDropInDictionary:] + 489
2   com.apple.Foundation           0x9b3b2781 __NSFireDelayedPerform + 489
3   com.apple.CoreFoundation       0x94ba0ff6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4   com.apple.CoreFoundation       0x94ba0aa2 __CFRunLoopDoTimer + 1250
5   com.apple.CoreFoundation       0x94ba052d __CFRunLoopDoTimers + 349
6   com.apple.CoreFoundation       0x94b97421 __CFRunLoopRun + 2113
7   com.apple.CoreFoundation       0x94b96976 CFRunLoopRunSpecific + 390
8   com.apple.CoreFoundation       0x94b967db CFRunLoopRunInMode + 123
9   com.apple.HIToolbox           0x9e5bf2f1 RunCurrentEventLoopInMode + 267
10  com.apple.HIToolbox           0x9e5bf0f3 ReceiveNextEventCommon + 503
11  com.apple.HIToolbox           0x9e5beeec _BlockUntilNextEventMatchingListInModeWithFilter + 99
12  com.apple.AppKit               0x9c38344e _DPSNextEvent + 1053
13  com.apple.AppKit               0x9c3829c7 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1057
14  com.apple.AppKit               0x9c38259e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 121
15  com.roxio.Toast.Video         0x005c6b5a -[RXApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 1202
16  com.apple.AppKit               0x9c375cb3 -[NSApplication run] + 1063
17  com.roxio.Toast.Video         0x005c8077 RXApplicationLoad() + 699
18  com.roxio.Toast.Video         0x000bfcd8 main + 77
19  com.roxio.Toast.Video         0x000032a5 start + 53





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users