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Fatal Encoding Error

Creator Nxt 5 Pro Encoding Title Failure error Roxio incompatibility w. othe

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#1 Tindomerel's Account

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Posted 10 February 2017 - 11:40 AM

I am a novice DVD burner so I do not know how to view logs in computers and things like that.  I have a Windows 10 64-bit system with 2 TB of memory left.  I am using the Roxio Creator Nxt Pro 5 program.  I am trying to burn a DVD that is 8385.17 MB.  I am using the My DVD program.  I need to use my own background picture and had to create a small sound clip as the music that came with the template was  inappropriate to the subject of the DVD.  I keep getting Encoding Title Failure errors.  I have spoken with a Roxio tech support person.  He advised me to first delete temp files, temporary Internet files and change the Roxio AppData file to "ROXIO_old."  This did not solve the problem.  He then told me to uninstall the Roxio program and look for specific files in different folders and rename them using ".old" added to the file name.  This did not help either.  I even used Revo Uninstaller to try to get every last bit of Roxio off my system.  

 

I was ready to tear my hair out and then I remembered having a similar problem last year with Roxio Creator Nxt 4.  I vaguely remember finding out in a forum that there is some program (I do not remember which except I have a vague memory it might be Seagate) that you need to remove because Roxio will not work if it is on the system.  Can anyone help with this?  

 

I am now burning an ISO of the project and it is burning but what is an ISO and is it different from a regular burn and in what way.  Is this a way to solve the problem?  

 

I also can't get an answer from the old tech (I have put in a new request) about how to switch between the Magic Mode and the Advanced Mode.  Does anyone know the answer to this.  The little box at the bottom says "Magic Mode" and I want to use "Advanced Mode."  

 

I am attaching the screen captures of the crash error.  I would appreciate any help you can render with this problem.  If I need to check error logs, please give instructions as I am unfamiliar with doing this.

 

Thank you.

Attached Files



#2 sknis

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Posted 10 February 2017 - 12:39 PM

An ISO is an image file of exactly what will be burned to a disc.  If the ISO completes, just use the burn ISo program on the main (Home page).  This is not a way around your problem, it is the preferred and best way to make a DVD

 

If you cannot make the ISO (image file) there is something wrong in your project.

 

If (big) if I remember correctly, the ability to go from the magic mode to the advanced mode was removed (Who knows why?)

 

Why did you upgrade from NXT 4 to NXT 5?  

 

By the way, you have too many open programs on your computer.  Reduce the number by using Windows "Start up (programs) to the ones you really want.   They are all using at least a small amount of your computer's resources.


Edited by sknis, 10 February 2017 - 12:46 PM.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

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#3 myguggi

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Posted 10 February 2017 - 02:45 PM

I am a novice DVD burner so I do not know how to view logs in computers and things like that.  I have a Windows 10 64-bit system with 2 TB of memory left.  I am using the Roxio Creator Nxt Pro 5 program.  I am trying to burn a DVD that is 8385.17 MB.  I am using the My DVD program.  I need to use my own background picture and had to create a small sound clip as the music that came with the template was  inappropriate to the subject of the DVD.  I keep getting Encoding Title Failure errors.  I have spoken with a Roxio tech support person.  He advised me to first delete temp files, temporary Internet files and change the Roxio AppData file to "ROXIO_old."  This did not solve the problem.  He then told me to uninstall the Roxio program and look for specific files in different folders and rename them using ".old" added to the file name.  This did not help either.  I even used Revo Uninstaller to try to get every last bit of Roxio off my system.  

 

I was ready to tear my hair out and then I remembered having a similar problem last year with Roxio Creator Nxt 4.  I vaguely remember finding out in a forum that there is some program (I do not remember which except I have a vague memory it might be Seagate) that you need to remove because Roxio will not work if it is on the system.  Can anyone help with this?  

 

I am now burning an ISO of the project and it is burning but what is an ISO and is it different from a regular burn and in what way.  Is this a way to solve the problem?  

 

I also can't get an answer from the old tech (I have put in a new request) about how to switch between the Magic Mode and the Advanced Mode.  Does anyone know the answer to this.  The little box at the bottom says "Magic Mode" and I want to use "Advanced Mode."  

 

I am attaching the screen captures of the crash error.  I would appreciate any help you can render with this problem.  If I need to check error logs, please give instructions as I am unfamiliar with doing this.

 

Thank you.

 

First of all to switch between Magic Mode and Advanced Mode you simply click on the Magic or Advanced button. Your pictures show you are running in the Advanced Mode.

 

Are you using a standard DVD (4.7GB) or are you using DL DVDs (~8GB). Your images show you using over 8GB of disc space which of course would never fit on a standard DVD



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#4 Jim_Hardin

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Posted 11 February 2017 - 05:45 AM

One thing you really have to watch in NXT 4 & 5 is that the bar at the bottom of MyDVD is dynamic.

 

That means as you keep cramming more and more time into your project it will not warn you but simple change the Quality to make it fit! And that can result in a very, very poor quality project -_-

 

It is now up to us to remember that 1 hour is the limit for a 4.7 GB disc or 2 hours for a 8.5 GB disc.

 

That said and it probably has nothing to do with your problem, Try a very small project using one of the Windows Sample video clips and see what it does? Just burn it to an ISO file (floppy disc icon beside the burn button)

 

If that works, try burning your Project to an ISO file.

 

Let us know what happens ;)


Edited by Jim_Hardin, 11 February 2017 - 05:52 AM.





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