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No Sound In Video File

no sound; video file

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#1 Fabio10

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Posted 28 February 2017 - 06:07 AM

Hi,

I have Creator NXT Pro 5 since few days ago, and I tried to edit a video file with Videowave but I couldn´t play it with sound. Few days ago I had NXT 4 and yes, I could edit it without problems, with sound.

Does anyone have any idea what cause could be the source of this issue?

 

(The Windows 10 player and other players can play the sound without problems)

 

Here is the features of the video file that Roxio plays without sound:

 

 

General
Name                            : 00021_x264.mp4
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 424 MiB
Duration                                 : 27mn 42s
Overall bit rate                         : 2 140 Kbps
Writing application                      : Lavf56.36.100
 
Video
ID                                       : 0
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 1 frame
Format settings, GOP                     : M=1, N=12
Codec ID                                 : H264
Duration                                 : 27mn 42s
Bit rate                                 : 2 002 Kbps
Width                                    : 640 pixels
Height                                   : 512 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.244
Stream size                              : 397 MiB (94%)
Color range                              : Limited
 
Audio
ID                                       : 1
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : 2000
Duration                                 : 27mn 42s
Bit rate mode                            : Constant
Bit rate                                 : 128 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Frame rate                               : 28.711 fps (1536 spf)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 25.4 MiB (6%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 35 ms (0.87 video frame)
 

 

Thank you for your comments

 



#2 cdanteek

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Posted 28 February 2017 - 07:42 AM

I'll have to boot into a NXT 5 image and test this ( Format  AC-3 )

 

I hope Roxio didn't muck up the use of AC3 Audio in videowave.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#3 Fabio10

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Posted 01 March 2017 - 03:09 PM

Hi,

I installed the NXT Pro 5 in another computer and there wasn´t any problem with the sound of that type of video file.

 

Therefore, I´ll format the PC where the video file problem occurs.

 

Additionaly, with those tests in wich I installed/uninstalled, I got the "Key was used too many times" issue. I had to contact the support for reseting the key counter.

 

Now I´m ready to format the PC with a clean installation of the OS and NXT Pro 5. I hope the program can work fine.



#4 cdanteek

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Posted 02 March 2017 - 06:32 AM

 

I hope the program can work fine.

 

We hope so too! :)


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 





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