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Video Will Not Load To My Photo Show

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I am running windows 10. I am using desktop version of photoshow. I still can not get video to load to my photoshow. I have tried MOV, AVI, mp4, m2ts(whatever that is). I have tried searching other post and trying suggestion that were posted, no luck. I am making sure they are under the 50mb. I have the premium subscription. Any suggestions?

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