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Can't Edit Pictures From Samsung S7 Cell Phone

NxtPro5 Samsung Cellphone PhotoSuite

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#21 Brendon


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Posted 07 July 2017 - 02:49 PM

Hello again, I came back.



We've been working on this one on another thread in this forum, here, and have found out some more.


Very briefly, the workaround is still the same - to load/save the photos with another viewer first and after that the Roxio software should accept them.


The cause is not the position of the Exif data as I thought, it's an Intel standard Exif marker that the Samsung uses on its individual photos (but not its "burst mode" photos). Re-saving the photo rewrites it with a Motorola standard marker, and all is well.


Best regards,


Assorted computers in Windows XP, 7, and 10.

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Also tagged with one or more of these keywords: NxtPro5, Samsung, Cellphone, PhotoSuite

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