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#1 QuickHead555

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Posted 23 May 2017 - 07:23 PM

The installation was going fine, until it said 'Rolling Back Roxio Game Capture HD Pro'

 

I looked on here, and saw a tip to try to download the Service Pack 2.0.exe one, but that still didn't work.

 

fbe53b603afc4c5daf6a62fc65f48c85.png



#2 Jim_Hardin

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Posted 24 May 2017 - 01:03 PM

So you decided to give the RGC a try - a bit disappointing :unsure:
 
There are usually 2 areas where that shows up and we will need to see the Log Files.
 
Follow this post to find and post them, HERE



#3 QuickHead555

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Posted 03 June 2017 - 11:41 AM

So you decided to give the RGC a try - a bit disappointing :unsure:
 
There are usually 2 areas where that shows up and we will need to see the Log Files.
 
Follow this post to find and post them, HERE

 

I have seemed to solve the problem by going through the Log Files. Thank you.



#4 grandpabruce

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Posted 03 June 2017 - 12:01 PM

And what did you find out?  It might help others with the same problem.


Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

 


#5 QuickHead555

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Posted 09 June 2017 - 10:32 AM

And what did you find out?  It might help others with the same problem.

Essentially, there was multiple Windows Installer programs open, and it stopped this installer from working. So I had to go to the Task Manager, and open up processes, and close all installers that were running in the background.






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