I am currently trying to reinstall my Gamecap Pro HD to my desktop. It has been approximately two years since I have used this product. I currently have two problem's that I need help on.
1. I lost my CD Key, and was able to retrieve the key through my account when I registered the first time. I still have the CD and when I am prompted during installation to provide the CD Key it says that it is invalid. I thought that this could be due to it not being the most updated version of the software. This leads me to my second problem.
2. I downloaded the Service Pack 2.0 off the Software Updates section of the Roxio website and then when prompted to download Service Pack 2.1 I get this error which is attached.
Any help on either of these issues would be much appreciated.
Hi Everyone,
I am currently trying to reinstall my Gamecap Pro HD to my desktop. It has been approximately two years since I have used this product. I currently have two problem's that I need help on.
1. I lost my CD Key, and was able to retrieve the key through my account when I registered the first time. I still have the CD and when I am prompted during installation to provide the CD Key it says that it is invalid. I thought that this could be due to it not being the most updated version of the software. This leads me to my second problem.
2. I downloaded the Service Pack 2.0 off the Software Updates section of the Roxio website and then when prompted to download Service Pack 2.1 I get this error which is attached.
Any help on either of these issues would be much appreciated.
Thanks,
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