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Installation Service Update V2.1 / Product Key

Installation Gamecap Service Update Product Key

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#1 SneakySteve

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Posted 09 June 2017 - 01:11 PM

Hi Everyone,

 

I am currently trying to reinstall my Gamecap Pro HD to my desktop. It has been approximately two years since I have used this product. I currently have two problem's that I need help on.

 

1. I lost my CD Key, and was able to retrieve the key through my account when I registered the first time. I still have the CD and when I am prompted during installation to provide the CD Key it says that it is invalid. I thought that this could be due to it not being the most updated version of the software. This leads me to my second problem.

 

2. I downloaded the Service Pack 2.0 off the Software Updates section of the Roxio website and then when prompted to download Service Pack 2.1 I get this error which is attached.

 

Any help on either of these issues would be much appreciated.

 

Thanks,

Attached Images

  • error.png


#2 cdanteek

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Posted 09 June 2017 - 03:20 PM

Try downloading the Sp2.1 update again it seems to be working now.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

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#3 SneakySteve

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Posted 10 June 2017 - 07:56 AM

I tried downloading again and I get the same error.



#4 Jim_Hardin

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Posted 10 June 2017 - 08:10 AM

You are using the Support tab up top?

 

I just tried logged in as well as logged out and it works fine.



#5 cdanteek

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Posted 10 June 2017 - 08:56 AM

You are using the Support tab up top?

 

I just tried logged in as well as logged out and it works fine.

 

Jim, that is RoxioGameCaptureHDPROServicePack2.0.exe

 

He has downloaded and installed and RoxioGameCaptureHDPROServicePack2.0.exe, and then tries to download the 2.1 patch when the software manager with in the program offers it.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#6 Brendon

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Posted 10 June 2017 - 01:21 PM

Steve, there must be something in your firewall settings or similar which is getting in the way of the download. The patch is gamecapturepatch_100b23d.msp

 

I just downloaded it, but this board won't let me "attach" an .MSP file to a message so I've temporarily renamed it to gamecapturepatch_100b23d.txt. Here it is.

 

Attached File  gamecapturepatch_100b23d.txt   2.29MB   54 downloads

 

Download it from here, rename it to gamecapturepatch_100b23d.MSP and when you double-click on it, it will open in Microsoft Installer and update the program to 2.1

 

Regards,

Brendon


Assorted computers in Windows XP, 7, and 10.

[This space unexpectedly left blank]


#7 Jim_Hardin

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Posted 10 June 2017 - 01:33 PM

 

Jim, that is RoxioGameCaptureHDPROServicePack2.0.exe

 

He has downloaded and installed and RoxioGameCaptureHDPROServicePack2.0.exe, and then tries to download the 2.1 patch when the software manager with in the program offers it.

 

I overlooked that part of the problem! :wacko:

 

Thanks Brendon - nice solution.



#8 SneakySteve

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Posted 12 June 2017 - 02:33 PM

Hi All,

 

Thank you for all the replies. I downloaded the text file and saved as .MSP and am currently now getting this error when I try to run it. When I was saving as it was giving me several encoding options from Notepad. Unsure if I selected the incorrect one.

 

Thanks,

Attached Images

  • error.png


#9 cdanteek

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Posted 12 June 2017 - 03:28 PM

Why not just do this?

 

1.jpg

 

2.jpg

 

3.jpg

 

4.jpg

 

5.jpg


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#10 Brendon

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Posted 12 June 2017 - 03:29 PM

Hi Steve,

 

If you're using "save as" you must have loaded it into Notepad or Wordpad, or some word processor.  That will break the file!

 

-Download it as a txt file without loading it into anything, and find it in your Downloads directory

-then highlight it in Windows, tap the F2 button, and rename the file by changing the .TXT on the end to .MSP

Please let me know how that goes.

 

Brendon


Assorted computers in Windows XP, 7, and 10.

[This space unexpectedly left blank]






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