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MrsPastorBob

Mp4 Download Not Working

Question

There is no tech support available. Does anyone know a fix for a MP4 download of a video I just made? Thanks for any help! I called the 877-582-6735 and was told Corel does not support Roxio products. The chat function also does not work. I was given the billing phone #, 866-522-6855 and they suggested I obtain a refund.

Edited by MrsPastorBob

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2 answers to this question

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Did you get the name of the Corel contact? Did the person say that Corel doesn;t support obsolete products? What Roxio product/program and version you are using.

 

Please tell us why you need to download an mp4 file you just :"made"

 

Download typically means moving a copy of a file from an online site (like YouTube) to your computer. Are you trying to download or upload TO an on-line site?

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Also, after we establish what you are trying to do, please tell us What the failure is???

 

"Not Working" is a pretty ambiguous description ;)

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