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Mp4 Files Won't Show Up In Roxio Mydvd

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#1 mariolover



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Posted 02 July 2017 - 10:39 AM

I downloaded the latest version of Easy CD and DVD Burning as a physical download and in MyDVD when I click "Add New Movie", no mp4 files show up for me to choose from. Can anyone help me with this?

#2 Brendon


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Posted 02 July 2017 - 02:42 PM



Easy CD & DVD Burning has been 'surgically altered' so that it can no longer handle many of the more popular input file types.

MP4 is one of the types which was removed when it was castrated.


Here is a topic discussing that from 2015 (link)


Here's a comparative list of the video files the software can now handle. The full software (Creator 2012) is at the top, and Easy CD & DVD Burning is at the bottom.

You'll note that the filetypes outlined in red have been removed. Audio files are a separate list, but have been similarly castrated.




We have no idea why the owners did this, but if you've just purchased this software directly from Roxio and it's not suitable for your needs you should consider applying immediately for a refund. Roxio say they will refund if returned within a month of purchase, but don't delay.







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#3 mariolover



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Posted 10 July 2017 - 07:57 AM

How do I find another version of the software that supports mp4 files?

#4 Jim_Hardin


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Posted 10 July 2017 - 08:27 AM

NO version of Easy CD and DVD Burning supports MP4 files.


You would need to convert them to one of the formats Brendon supplied in the lower picture of his post.


However... Keep in mind that NO version of Easy CD and DVD Burning supports resolutions greater than 720 X 480 (DVD).


If the combination of these 2 do not fit your needs, see if you can return the Easy CD and DVD Burning you have and go for something else after checking the specs ;)

#5 d_deweywright


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Posted 11 July 2017 - 11:11 AM

Right, for Roxio products, your option would be Creator NXT 5.  While that will handle MP4 files, the disc authoring application has been "dumbed down" a lot.  As a general consensus, Creator 2012 Pro is considered the best product Roxio put out.  Many are happily running it with Windows 10 (myself included).  So finding a "new in box" copy of Creator 2012 may do well for you.  Of course, it is no longer supported by Roxio.

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