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Henry Gonzalez

Roxio Game Capture Hd Pro Software Having Troubles

Question

Firstly, I have owned this "Capture Card" for two months, but until now is when I started having software/technical problems I went on twitter to address the problems (No response in the direct message.) So I decided to go here for the time being.

When I open up "Roxio Game Capture HD PRO" and I click "Capture" it will not open, but one thing I would notice it would load and then just stop, furthermore clicking it alot more will just have a short start-up and poof! Nothing..Also Edit/Share doesn't work either, I've turned my HP pavilion off and on to see if it would just cooperate but still..nothing.

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A repair would be the first thing to try. FOLLOW the instructions to the letter!

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Unplug your RGC Device and put it aside until you are completely finished.

Now insert your Roxio Disc.

Don’t do any updates at this time (get it running first)

When you reach the screen where Repair is offered, choose that!

When the Repair completes, turn your AV & Firewall back on and reboot.

Hope this will do it for you -_-

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