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Videowave Hangs Looking For Roxio Cine Player


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#1 FRANK NJ

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Posted 17 August 2017 - 08:04 PM

I opened NX5 to edit a  Video file.

It opened Video wave.

A message appeared attempting to load Roxio Cine Player

It could not find CD.MSI

It requested that I put in the installation disk

THIS WAS AN ONLINE PURCHASE------->>>> I HAVE NO DISK

 

I NEED TO GET THIS MP4 FILE EDITED THIS WEEKEND!!!!

 

Please advise.....

 

thanx....Frank



#2 sknis

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Posted 18 August 2017 - 03:59 AM

Where did you buy the program --places other than Roxio will have downloads?   eBay and Amazon have some unscrupulous vendors that are not screened well.     CinePlayer is NOT part of Creator NXT 5.  Did you have a earlier version when you had on your computer that you didn't uninstall?  When you installed NXT5, did you select  all or did you select a custom install?

 

Go to the downloaded program and open it, select to repair.  Do not have your anti-visus or any registry cleaners active.


Edited by sknis, 18 August 2017 - 04:01 AM.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.


#3 FRANK NJ

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Posted 18 August 2017 - 10:52 AM

thanx 

purchased from roxio... registered with serial number

previously had creator 4

repair did not fix problem 

reinstalled did not fix

selected install all

did not disable McAffee antivirus.

ran registry cleaner last year.



#4 Jim_Hardin

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Posted 18 August 2017 - 11:06 AM

Just so you know, there are a limited number of installs before you will get locked out. I belive the genie allows 20.

 

Now Repair or Change does not count as an install.

 

Once you exceed the number then you will have to contact Roxio support to have it reset.






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