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Photosuite Crashes

photosuite

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#1 Marko2

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Posted 10 September 2017 - 12:09 PM

Roxio Creator NXT Pro 5 pgm -Photosuite crashes when I click open file or when I click save file.

I updated with patch #1 build #180B46I and it still crashes.



#2 myguggi

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Posted 10 September 2017 - 01:48 PM

You will have to supply a lot more information.

Open what file? Save what file?

Exactly what are you doing or trying to do?



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#3 Marko2

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Posted 11 September 2017 - 03:46 PM

I'm just clicking on the file open and it crashes. "Photosuite has stopped working"

So, I tried by dragging a jpg into the thumbnail section and it populated and I could make adjustments then when I click save it crashes.

Brand new product install on Windows 10



#4 Jim_Hardin

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Posted 12 September 2017 - 01:20 PM

Sometimes it jsut gets fussy...

 

Turn off you anti virus then try running the Install of NXT 5 again only choose Repair when it is offered.

 

Note that there is a 10 Install limit for NXT 5 but Repair does not count against it ;)



#5 Marko2

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Posted 14 September 2017 - 05:29 PM

I did a repair and rebooted. Still not working.

There's a bug in there but I'm the only one??

Package came with Paintshop Pro so I'm going to have to use that.

Bummer for what I paid.



#6 Jim_Hardin

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Posted 15 September 2017 - 02:41 AM

No flaw.

 

PSP is a far better program But like all software, some will have something you like that is not in the other :(

 

Check back, I am sure someone will have other ideas about this.


Edited by Jim_Hardin, 15 September 2017 - 02:41 AM.


#7 sknis

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Posted 15 September 2017 - 04:10 AM

Bad install with antivirus on and/or registry cleaner --- the old basic install issues.


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