LeeJackson98 0 Report post Posted October 4, 2017 hi, i am getting red no signal on my roxio software, anyone know how to solve this? thanks! Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted October 4, 2017 Yes! It mean that NO valid video signal is being input into the RGC Device... So you need to tell us What you have hooked up and How. Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 4, 2017 i have the RGC connected to my xbox 360,TV and PC. I have followed the setup tutorial on how to setup the device but its just doing the same thing. Ive previously had the devicxe working on the same xbox and TV but was just using a different computer. Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted October 4, 2017 (edited) You left out the HOW Either HDMI or Component and as I recall the Xbox 360 requires the Component connection... Is that what you were using before?How about posting a screen cap so we can see what is going on. Info HERE Edited October 8, 2017 by Jim_Hardin fixed wrong part Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 7, 2017 My bad haha and I have used HDMI both times, the first time it worked and this time it doesn't. Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted October 8, 2017 Thanks! But this time something is different... The RGC Device is not seeing a valid signal from your Xbox 360 So the problem is between the RGC Device and your Xbox 360. Try different HDMI cables and make sure they are stable and not swinging in the wind. In your Xbox settings make sure you have the Output set to a specific value and not left to 'auto sense'. If you can try a different HDMI source, like a DVD or BD Player. (won't record but the Red No Signal should go away) Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 8, 2017 ok thanks i'll try now and keep you updated Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 8, 2017 changed hdmi cables and now the screen on my tv is flickering like crazy? Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted October 9, 2017 One thing at a time! Did the Red No signal go away? There were 3 suggestions, did you try all three? Any changes? Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 9, 2017 tried all 3 and the red no signal was still there Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted October 9, 2017 Red No Signal still means that no valid signal is reaching the device. The pass through, to the TV/Monitor, can still work but whatever the Xbox is sending the device is not correct. ~ the auto sensing I mentioned is a common culprit. It is remotely possible that the device manager is at fault or corrupted... (don't think that will produce the RED no signal) With the device plugged in to your PC your Device Manager must show this: or No other errors should be anywhere in the device manager especially one called TRANSCODER! Share this post Link to post Share on other sites
0 ogdens 82 Report post Posted October 9, 2017 Did you really connected a DVD or BD Player (with a Disc playing) into the RGC unit ? Just double checking. Share this post Link to post Share on other sites
0 LeeJackson98 0 Report post Posted October 9, 2017 its coming up as transcoder, any way to fix this? Share this post Link to post Share on other sites
0 ogdens 82 Report post Posted October 9, 2017 Go here and try the fix in post #10 http://forums.support.roxio.com/topic/122280-trouble-with-ps4-capture/?hl=transcoder#entry526703 Share this post Link to post Share on other sites
hi, i am getting red no signal on my roxio software, anyone know how to solve this?
thanks!
Share this post
Link to post
Share on other sites