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waitawhile

Toast 16 Pro

Question

post-132223-0-89206700-1508143512_thumb.pngI recently purchased roxio toast titanium Pro 16(FOR MAC OSX)...and would of expected the developers of this software to know by now that Mac OS X users use photos app rather than iPhoto app.
So when you connect devices via USB to/via iTunes all your photos,videos automatically get transferred(copied) to your photos app.
So roxio how am I able to then burn photos and videos using your software seeing as though there is only an iPhoto folder in your apps folder, files tree/browser? No photos folder and when,if you do look for that folder and you find it guess what?
You cannot access,view any individual photo,video files there and then in that photos folder using your apps folders/files tree,browser.
Unbeleivable!
And because your tech support had absolutely no knowledge,idea(solution!) to this experience shows me then Im left only with what other option?
To contact apple support as though it should now wind up as their problem to have to solve while you people do nothing?
So I guess I have the only available exhaustive task to left click on each individual photo/video in my photos app on my Mac that i wish to record to BD-R and click edit with roxio for it to appear in project window area?

Ridiculous and to think roxio is probably plain oblivious to the fact majority of people use photos app on Mac OS X and not iPhotos anymore.
Funny I dont see any of this topic yet to come up/be addressed in this forum and the tech support at roxio only send you out an automated sounding incorrect solution straight from their PDF manual which I already read.....neither of which assists at all.

Edited by waitawhile

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You are absolutely right: a modern application that has provisions for iPhoto, should also have that for Photos. It has been a while since April 8, 2015 (introduction of Photos.app), so there has been ample time to implement this.

On the other hand, personally I have never used Toast in that way, and I won’t make claims as to what the majority of users do.

Edited by theoldarchiver

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