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Orange County California

Won't Burn, Getting Message "the Connection Is Not Stable."

Question

After the Sony BD-R disc is finished encoding, an error message pops up and the disc is no longer burning.

 

"Interface Error 4: The connection is not stable."

 

I have used the same disc since I got it, in fact, I last used it early last week and it worked fine, until now. I haven't done anything to it to change it. Why is the error message coming up and why will it no longer burn discs? I checked my wire connections and nothing got unplugged as far as I can tell.

 

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2 answers to this question

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Could it be that the movie encoding took a long time and the drive or connection went into sleep mode? If so, you could make it a two step process: encode and save as disk image, and burn from disk image.

If you have other external devices connected, perhaps those can interfere, so try again without those connected.

Maybe your connection cable has suffered from a sharp bend or rough handling of the plug; maybe the cable isn’t shielded as much as it should be (is it next to other electrics?); those could cause bad connections and a quality replacement cable could fix the situation.

 

Anyway, I think the message is invoked because the software detected that something is wrong with the hardware.

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