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strueb357

NXT Cretor 6 Pro Install Is Terrible

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I never thought that I'd say that I actually preferred Roxio NXT Creator NXT5 Pro's installation over this one. I have had NOTHING but trouble installing NXT6 Pro (and I'm still not sure it is completely installed; the menus look awfully bare). I started the install at around 2:30PM (CDT). It is now 5:48PM CDT, and as I say, I don;t think it is completely installed. I complained on another thread about WINDVD Pro 12 (and its supposed SP3 update), but back to this package:

1 try - it spun its whells for over half-an-hour tryinfg to install Fastflick and never did get it installed, but the intall program quite after that. It wouldn't install Aftershot 3. Turns out I had to MANUALLY uninstall my previous version; then it installed. 

However, after that, (I'm afraid I've probably run out of install iterations - that happened to me with NXT 5), try as i might (I tried repair, I tried remove, I tried modify - none of these options worked completely. I AM pleased to see, though, that after the initial debacle with Fastflick, it sucrried past that and DID get Aftershot (remember I manually unistalled the previous verion) and both the 32-and64-bit versions of PSP X9 installed - and WINDVD 12 Pro as well (long as I don;'t rty to "update it". 

Does ANYONE at Roxio VET these installs? I have NEVER had as many problems trying to install a piece of software - ever.

(oh, and as an aside; when I still had NXT 5 Pro, I spent almost three hours with a teh person trying to get IT installed properly. It never did, which is why I was "happy" that NXT 6 Pro came out. Not so much, I guess)

target.lnk

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

DVD_20_Install.log

ROXIO_SETUP.LOG

Roxio MyDVD_Uninstall.log

DVD_20_Repair.log

ROXIO_SETUP.LOG

DVD_20_Repair.log

ROXIO_SETUP.LOG

DVD_20_Repair.log

ROXIO_SETUP.LOG

EMC_CONTENT190_Install.log

ROXIO_SETUP.LOG

EMC_CONTENT190_Install.log

ROXIO_SETUP.LOG

ROXIO_SETUP.LOG

EMC_CONTENT190_Install.log

ROXIO_SETUP.LOG

BOTPRODUCT_A64_NEC2012_Install.log

CPDECODERPACK_435_Install.log

EMC_190_Install.log

MULTICAMCAPTURE_X64_Install.log

RBVIRTUALFOLDER64_0400_Install.log

ROXIOCENTRAL_120_Install.log

ROXIO_BURN_0400_Install.log

ROXIO_SETUP.LOG

ROX_DAZZLE_VC_USB_X64_Install.log

VIDEOCAP_USB_30_X64_Install.log

Dazzle Video Capture DVC100 X64 Driver 1.06_Uninstall.log

Roxio Central_Uninstall.log

Roxio VHS Capture Driver_Uninstall.log

ROXIO_SETUP.LOG

BOTPRODUCT_A64_NEC2012_Uninstall.log

EMC_190_Uninstall.log

MULTICAMCAPTURE_X64_Uninstall.log

ROXIO_BURN_0400_Uninstall.log

ROXIO_SETUP.LOG

ROXIOCENTRAL_120_Repair.log

ROXIO_BURN_0400_Repair.log

ROXIO_SETUP.LOG

VIDEOCAP_USB_30_X64_Repair.log

BOTPRODUCT_A64_NEC2012_Install.log

BOTPRODUCT_A64_NEC2012_Uninstall.log

MULTICAMCAPTURE_X64_Install.log

MULTICAMCAPTURE_X64_Uninstall.log

ROXIO_BURN_0400_Install.log

ROXIO_BURN_0400_Uninstall.log

ROXIO_SETUP.LOG

EMC_190_Repair.log

RBVIRTUALFOLDER64_0400_Repair.log

ROXIOCENTRAL_120_Repair.log

ROXIO_BURN_0400_Repair.log

ROXIO_SETUP.LOG

ROX_DAZZLE_VC_USB_X64_Repair.log

VIDEOCAP_USB_30_X64_Repair.log

LogFile 18-03-29 16-48.zip

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7 answers to this question

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Strueb357,

As you know, we on this board are not Roxio Technical Support nor are we employed by Roxio. We are enthusiastic users who come here to try and help each other. Roxio people don't often come here.  With that in mind, please re-read the message you've posted.

Are you just commenting on how hard you found it to install Creator NXT 6 Pro (which is quite all right) or is there a question in your message that you'd like us to try and help you with?  Have you sent it all to Tech Support?

Regards, Brendon

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Thanks, Brandon. I had assumed that Roxio techies read this. (Last time I had an issue I *think* I posted here and got  a response pretty quickly form tech support. You are correct; my comment reightly belongs on a tech support thread. I'll have to hunt that up and post it there.

In the meantime my comments on how difficult the install was still stand. For me it has been nothing but headaches.

Thanks for the reasoned reply!

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I have read many complaints about installing new versions or Roxio over older versions.  Normally, if I am placed in that position, I uninstall the program first. Than I go into the Win10_Pro, Program Data (Hidden Folder), Program Files x86, and then enter the registry, and manually delete all the registry files pertaining to Roxio.  I don't understand why Coral has not implemented an uninstall program that would automatically delete everything referencing Creator (All Versions). 

Or, I'll take the easy way out, and reformat my drive, and perform a fresh install of the O/S, and programs, etc. It may take some time, but I never experience Roxio crashing on me regardless of which ever program that I am using.

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I have been installing mine Roxio programs over the previous installed ones for years. I figure that is what most users do and not had any issues with anything in the last 7 or so.

Guess I live on the other side of the coin :lol:

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Terrible? This is the worst video editing software I ever bought AND I've had two previous Roxio experiences, neither of which were staisfactory.

Go read the reviews on Amazon.com!

What they should do is rename it "not responding" or maybe "cannot initiate task".

The only thing that would make this viable is an autosave.

You can't trust it to do more than a couple of frames with out it either crashing or disappearing.

Support will open a ticket but they don't care 'cos they've got your cash.

I have lost count of the man hours I have lost to this crock of shite and my Corel Video Studio 9 is just as good if not better and never crashes so NEVER AGAIN Roxio and I would beseech others to save their money and go buy something that works.

Edited by When In Rome
grammar
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The OP hasn't been back for 3 months so we have to assume he was able to resolve his issue.

To be fair, Roxio was included in Dell computers for years. As a result there are millions of users that don't have issues :huh: It usually boils down to user settings in the video card or the video card itself. I install Roxio on 3 PCs as well as one laptop and never had an issue that I couldn't resolve. Most happy people don't write reviews so you always want to take them with a grain of salt ;)

Corel Video Studio is a good series of programs as well. If you like that one then stick with it!

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Yeah. The latest trick is it comes up with "the current production is empty or contains invaild files" WTF all I am commanding it to do is play a part of the production of images and video. And heard the one about where the video goes all green and blurred. All right crowing about Dell using Roxio products but won't change my opinion that Roxio is a total waste of time and money and likely the worst video editing software ever.

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