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nicolodeon1

Simply won't open!

Question

I have Roxio Creator NXT 6 which updated yesterday. Now the program will not open. I uninstalled the software and reinstalled from the website. When I tried to open it told me I needed to update again - which I did. I get the opening screen but it goes into 'not responding' (have attached screenshot). I have tried defragging, turning off anti-virus, etc tried Repair but nothing! I have not installed any new software in about 3 months and this has always worked before. What is happening and how do I get this program to open? I am using Windows 10 64bit

Screenshot_2.jpg

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Well it is supposed to...

Contact Roxio Support through the website here and see what they have to say about it. Let us know what you find out.

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