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Videowave won't open


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#1 kelleencalhoun

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Posted 25 November 2006 - 03:02 PM

Just installed EMC9, went into videowave and I get "video card will now be profiled" and then I get 'videocard diagnosis failed, unable to run"......any suggestions

#2 myguggi

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Posted 25 November 2006 - 03:15 PM

View Postkelleencalhoun, on Nov 25 2006, 06:02 PM, said:

Just installed EMC9, went into videowave and I get "video card will now be profiled" and then I get 'videocard diagnosis failed, unable to run"......any suggestions


That error message seems to suggest that your video card/drivers do not meet EMC 9 requirements. Please list your computer specs especially video card. Do you have DirectX 9c installed?

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#3 kelleencalhoun

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Posted 25 November 2006 - 03:21 PM

View Postmyguggi, on Nov 25 2006, 03:15 PM, said:

That error message seems to suggest that your video card/drivers do not meet EMC 9 requirements. Please list your computer specs especially video card. Do you have DirectX 9c installed?

HP Pavillion AMD2800+, 2.08 GH, 1024 RAM, 80G hard drive, 160 external hard drive.  

I have an AGP 8x 256 graphics card to put in, just not sure if I needed it or not, evidently, huh?

Do I need to uninstall Roxio EMC9 before I install a graphics card??

#4 grandpabruce

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Posted 25 November 2006 - 03:38 PM

View Postkelleencalhoun, on Nov 25 2006, 05:21 PM, said:

HP Pavillion AMD2800+, 2.08 GH, 1024 RAM, 80G hard drive, 160 external hard drive.  

I have an AGP 8x 256 graphics card to put in, just not sure if I needed it or not, evidently, huh?

Do I need to uninstall Roxio EMC9 before I install a graphics card??

No, don't uninstall the software.  Install the new video card, and install the latest video drivers for the card.  What video card are you going to install?

Also, if the existing video is a chip, make sure that you disable it in the BIOS, if the computer does not do it automatically.

Edited by grandpabruce, 25 November 2006 - 03:40 PM.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#5 kelleencalhoun

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Posted 25 November 2006 - 03:41 PM

nvidia GEforce FX 5200  256MB DDR

#6 grandpabruce

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Posted 25 November 2006 - 03:42 PM

View Postkelleencalhoun, on Nov 25 2006, 05:41 PM, said:

nvidia GEforce FX 5200  256MB DDR

Although that is an older video card, I believe that it will work fine with EMC 9.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#7 kelleencalhoun

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Posted 25 November 2006 - 03:44 PM

View Postkelleencalhoun, on Nov 25 2006, 03:41 PM, said:

nvidia GEforce FX 5200  256MB DDR
oh yea, the existing video is a chip, but I have no clue how to disable it in the BIOS

#8 myguggi

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Posted 25 November 2006 - 03:44 PM

View Postkelleencalhoun, on Nov 25 2006, 06:41 PM, said:

nvidia GEforce FX 5200 256MB DDR


Actually that video card should work fine, I have the same card but with only 128MB of video memory and have no problems with the card. Make sure you have the latest drivers and DirectX 9c installed.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#9 grandpabruce

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Posted 25 November 2006 - 03:47 PM

View Postkelleencalhoun, on Nov 25 2006, 05:44 PM, said:

oh yea, the existing video is a chip, but I have no clue how to disable it in the BIOS

Your BIOS may disable it automatically.  Most do, now.  Check your users manual.  There may be something in there about it.


View Postmyguggi, on Nov 25 2006, 05:44 PM, said:

Actually that video card should work fine, I have the same card but with only 128MB of video memory and have no problems with the card. Make sure you have the latest drivers and DirectX 9c installed.

Thanks, Walt.  I figured it would.  I am an ATI person, and the card that I have in this computer is the first Nvidia card that I have had in 6 years. :)
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#10 kelleencalhoun

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Posted 25 November 2006 - 03:49 PM

View Postgrandpabruce, on Nov 25 2006, 03:47 PM, said:

Your BIOS may disable it automatically.  Most do, now.  Check your users manual.  There may be something in there about it.
Thanks, Walt.  I figured it would.  I am an ATI person, and the card that I have in this computer is the first Nvidia card that I have had in 6 years. :)
Don't have a users manual at hand......computer is 2 yrs old, assuming it will do it automatically for me....

#11 grandpabruce

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Posted 25 November 2006 - 03:53 PM

View Postkelleencalhoun, on Nov 25 2006, 05:49 PM, said:

Don't have a users manual at hand......computer is 2 yrs old, assuming it will do it automatically for me....

Go for it.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#12 kelleencalhoun

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Posted 25 November 2006 - 03:55 PM

View Postgrandpabruce, on Nov 25 2006, 03:53 PM, said:

Go for it.
Thanks for your help....i read the discussion boards quite often, I'm envious of your vast knowledge of computers.......

#13 grandpabruce

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Posted 26 November 2006 - 06:13 AM

View Postkelleencalhoun, on Nov 25 2006, 05:55 PM, said:

Thanks for your help....i read the discussion boards quite often, I'm envious of your vast knowledge of computers.......

We learned most of what we know about these programs from reading these forums and some experimentation on our own.

I learned what I know about computers by messing mine up constantly (without trying), and then fixing them.  LOL
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#14 kidwell

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Posted 02 December 2006 - 02:10 PM

View Postgrandpabruce, on Nov 25 2006, 03:47 PM, said:

Your BIOS may disable it automatically.  Most do, now.  Check your users manual.  There may be something in there about it.
Thanks, Walt.  I figured it would.  I am an ATI person, and the card that I have in this computer is the first Nvidia card that I have had in 6 years. :)

Further discussion on EMC9 video diagnostic failure when opening VideoWave. My card is a SiS650. It is built into the motherboard but meets EMC9 requirements. DirectX 9.0c and other minimums are also met. I get the 'failure' message.

Please tell me more about the 'chip' disable procedure in the bios and whether you feel this will resolve the issue as opposed to spending more money to install a new card. Thanks

#15 grandpabruce

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Posted 02 December 2006 - 02:15 PM

View Postkidwell, on Dec 2 2006, 04:10 PM, said:

Further discussion on EMC9 video diagnostic failure when opening VideoWave. My card is a SiS650. It is built into the motherboard but meets EMC9 requirements. DirectX 9.0c and other minimums are also met. I get the 'failure' message.

Please tell me more about the 'chip' disable procedure in the bios and whether you feel this will resolve the issue as opposed to spending more money to install a new card. Thanks

You SIS more than likely does NOT meet the requirements of EMC 9.  There are portions of DirectX 9 that EMC 9 uses, that your video card does not support, even though it supports some parts of DirectX 9.

You don't disable the onboard video chip UNLESS you have installed a dedicated video card.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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