[Ddog]

I just paid $29.99 for this product yesterday. I thought it would work with my system because it meets all the requirements. However, the transfer stops at 10% for all types of transfers (PSP is what I want). An old forum here:
http://www.mytvtogo....wtopic.php?t=93
details my problem exactly. I sent my log file to tech support just a little bit ago. I should not have to install a new video decoder because this is a PSP transfer. Further, there is no error message - it just stops at 10%. I feel a bit ripped off, since $29.99 is a lot of money to spend on a useless product. Any help with getting this to work would be much appreciated. I don't understand how a faulty product can be sold, especially when the forum cited above did not end with any sort of solution to the problem. I have no idea what to do. Thank you.