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Dell version of Cineplayer, odd problem

#1 User is offline   jeanrosenfeld 

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Posted 02 December 2006 - 04:30 PM

Just saw this on the Dell forums:

http://forums.us.dell.com/supportforums/bo...essage.id=55370

"All,

There is an issue with Cineplayer not working. That could be no video, no audio or corrupted video. We’re aware of the issue and are working with Sonic on getting this resolved shortly.

The problem only manifests when the clock is set to the month of December. So simply change the date to another month and it will work.

This is only a workaround. We are currently working with Sonic to resolve this issue. We’ve been told that a patch should be available by Wednesday, December 6th.

We apologize for the inconvenience and assure you we are working to get this resolved as quickly as possible."



I've just checked and Cineplayer in EMC 9 is not affected.

This post has been edited by jeanrosenfeld: 02 December 2006 - 04:31 PM

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#2 User is offline   Beerman 

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Posted 02 December 2006 - 04:36 PM

View Postjeanrosenfeld, on Dec 2 2006, 06:30 PM, said:

Just saw this on the Dell forums:

http://forums.us.dell.com/supportforums/bo...essage.id=55370

"All,

There is an issue with Cineplayer not working. That could be no video, no audio or corrupted video. We’re aware of the issue and are working with Sonic on getting this resolved shortly.

The problem only manifests when the clock is set to the month of December. So simply change the date to another month and it will work.

This is only a workaround. We are currently working with Sonic to resolve this issue. We’ve been told that a patch should be available by Wednesday, December 6th.

We apologize for the inconvenience and assure you we are working to get this resolved as quickly as possible."
I've just checked and Cineplayer in EMC 9 is not affected.

That's just plain weird. :) Almost sounds like a virus.
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#3 User is offline   gurleya 

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Posted 03 December 2006 - 08:23 PM

I would also like to know what's going on with my CinePlayer on my Dell. When someone finds out what the heck we're supposed to do, let me know
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#4 User is online   grandpabruce 

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Posted 04 December 2006 - 05:51 AM

View Postgurleya, on Dec 3 2006, 10:23 PM, said:

I would also like to know what's going on with my CinePlayer on my Dell. When someone finds out what the heck we're supposed to do, let me know


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#5 User is offline   silver 

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Posted 07 December 2006 - 09:35 PM

Sonic has released a patch to resolve this problem. This patch should be pushed by the Dell Support 3.0 updating software& the Sonic Updater. If the patch is not automatically installed it can be downloaded & installed from the link below:

http://support.us.dell.com/support/downloa...p;fileid=190215

This Update addresses the following issues:
- Application does not play when the system date is in the month of December, 2006.
- Minor Bug fixes

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