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Computer hangs on shutdown

#1 User is offline   delonti 

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Posted 03 December 2006 - 10:05 PM

After installing Easy Media Creator 9 last week my computer does not shut down fully and stops at a blue screen. I have to hit the reset button on the computer to restart and then quickly hit the power button. Today I Uninstalled the program.(full uninstall) The computer then was able to shutdown normally. After putting the program back in it once again freezes on shutdown or restart. Any ideas?


Processor: GenuineIntel Family 15 Model 1 1.6 GHz Stepping 2
Math Support: Present
BIOS: D845PT - 20030130, 01/30/03
Bus Type: PCI, ISA, USB
Ports: 1 Parallel, 3 Serial
Memory: 512 MB (41% Utilized)
Floppy Disks: 1.44 MB
Hard Disks: 74.53 GB, 6.01 GB, 298.09 GB, 55.87 GB, 486 MB
Multimedia: Sound, CD-ROM
Video: 800 x 600 in 64K Colors, NVIDIA GeForce2 Ver. 6.14
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#2 User is offline   The Highlander 

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Posted 03 December 2006 - 10:31 PM

View Postdelonti, on Dec 4 2006, 07:05 PM, said:

After installing Easy Media Creator 9 last week my computer does not shut down fully and stops at a blue screen. I have to hit the reset button on the computer to restart and then quickly hit the power button. Today I Uninstalled the program.(full uninstall) The computer then was able to shutdown normally. After putting the program back in it once again freezes on shutdown or restart. Any ideas?
Processor: GenuineIntel Family 15 Model 1 1.6 GHz Stepping 2
Math Support: Present
BIOS: D845PT - 20030130, 01/30/03
Bus Type: PCI, ISA, USB
Ports: 1 Parallel, 3 Serial
Memory: 512 MB (41% Utilized)
Floppy Disks: 1.44 MB
Hard Disks: 74.53 GB, 6.01 GB, 298.09 GB, 55.87 GB, 486 MB
Multimedia: Sound, CD-ROM
Video: 800 x 600 in 64K Colors, NVIDIA GeForce2 Ver. 6.14



Whats the make of the PC and the OS ?
The Highlander
"There can be only one!"

Custom Made PC
Gigabyte Technology Co., Ltd. P55-UD3(Dule PCI-E MB)
ATI Radeon HD 4800 Series [Display adapter] (2x)GDDR5 Video cards in crossfire mode
Cool-master 850watt PSU
2.93 gigahertz Intel Core i7 870
ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
Seagate Go Flex Free agent NAS Device [Hard drive] (1 TB)
Cool master pro case & Cooling system
Dule LG Flatron 23" LED Screens
Logitech 7.1 surround sound system
HP Officejet 4500 G510g-m
Windows 7 Ultimate (x64) Service Pack 1 (build 7601),
Easy Media Creator Pro 2012, Easy Media Creator Pro 2011, Easy Media Creator Pro 2010
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#3 User is offline   grandpabruce 

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Posted 04 December 2006 - 06:13 AM

View Postdelonti, on Dec 4 2006, 12:05 AM, said:

After installing Easy Media Creator 9 last week my computer does not shut down fully and stops at a blue screen. I have to hit the reset button on the computer to restart and then quickly hit the power button. Today I Uninstalled the program.(full uninstall) The computer then was able to shutdown normally. After putting the program back in it once again freezes on shutdown or restart. Any ideas?
Processor: GenuineIntel Family 15 Model 1 1.6 GHz Stepping 2
Math Support: Present
BIOS: D845PT - 20030130, 01/30/03
Bus Type: PCI, ISA, USB
Ports: 1 Parallel, 3 Serial
Memory: 512 MB (41% Utilized)
Floppy Disks: 1.44 MB
Hard Disks: 74.53 GB, 6.01 GB, 298.09 GB, 55.87 GB, 486 MB
Multimedia: Sound, CD-ROM
Video: 800 x 600 in 64K Colors, NVIDIA GeForce2 Ver. 6.14


Make sure that you disable Roxwatch and Drag to Disc via msconfig. It may help.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#4 User is offline   delonti 

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Posted 04 December 2006 - 05:33 PM

THe operating system is Windows Xp and the computer is a VPR Matrix 1620.
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#5 User is offline   grandpabruce 

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Posted 04 December 2006 - 07:25 PM

View Postdelonti, on Dec 4 2006, 07:33 PM, said:

THe operating system is Windows Xp and the computer is a VPR Matrix 1620.


Your video card will not work with this software. You need to get a new video card.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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