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Emc 8 Conflict

#1 User is offline   dawnarnold1 

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Posted 23 January 2006 - 02:29 PM

Easy Media Creator 8 has caused a conflict with our Bravo disc publishing software Primera PrimoDVD. I spent several hours with Primera tech support, uninstalling both programs and reinstalling PrimoDVD with no resolution. I still get the same error message “No external drives were found on your system, the robotics will be disabled.” The robotics do work for our disc labeling program.

Primera believes that a Roxio file still resides on the system and that it is disabling the robotics on PrimoDVD. Apparently there is a known conflict between Roxio and the PrimoDVD software (wish I had known this before I installed it!).

Has anyone had a similar problem? I am working an IBM Intel Pentium 4 CPU 2.66 Ghz, 630 Mb of Ram, Windows 2000, Service Pack 4. Any help is appreciated.
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#2 User is offline   james_hardin 

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Posted 23 January 2006 - 05:47 PM

View Postdawnarnold1, on Jan 23 2006, 05:29 PM, said:

Easy Media Creator 8 has caused a conflict with our Bravo disc publishing software Primera PrimoDVD. I spent several hours with Primera tech support, uninstalling both programs and reinstalling PrimoDVD with no resolution. I still get the same error message “No external drives were found on your system, the robotics will be disabled.” The robotics do work for our disc labeling program.

Primera believes that a Roxio file still resides on the system and that it is disabling the robotics on PrimoDVD. Apparently there is a known conflict between Roxio and the PrimoDVD software (wish I had known this before I installed it!).

Has anyone had a similar problem? I am working an IBM Intel Pentium 4 CPU 2.66 Ghz, 630 Mb of Ram, Windows 2000, Service Pack 4. Any help is appreciated.


Long ago in the history of personal computers, the second software program was created.

Ever since that moment one blames the other one for all evil that lurks within…

If you really think this is Roxio's problem, call Tech Support and work it through with them.
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#3 User is offline   ichbinsnur 

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Posted 25 September 2006 - 01:22 PM

Hi!

I have the same problem with Bravo disc publisher. Did you found a solution?
I dont have easy media creator but i have viewed files created by it.
I hope you can help me
R.S
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#4 User is offline   ebtide 

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Posted 27 December 2006 - 04:38 PM

I am having the same issue witn my Bravo II. I have tried reloading the Bravo several times with no luck at all. Anyone find a solution?
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#5 User is offline   grandpabruce 

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Posted 27 December 2006 - 07:52 PM

View Postebtide, on Dec 27 2006, 06:38 PM, said:

I am having the same issue witn my Bravo II. I have tried reloading the Bravo several times with no luck at all. Anyone find a solution?


Obviously not, or it could be that the other two, who were having the problem, were hit and run posters, as they never came back and posted.
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#6 User is offline   dawnarnold1 

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Posted 28 December 2006 - 01:29 PM

Hello - I never found a solution, so we just use the Bravo system for disc printing not duplicating. It was cheaper to buy a new 9 disc duplicator than worry about this any further!

Good luck.
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#7 User is offline   Rick_G 

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Posted 29 January 2007 - 11:20 AM

There is a solution posted for this problem at the Primera web site. I followed their instructions for a manual install / uninstall, and now it works again:

PrimoDVD Error - "No external drives found" but the drives do appear in My Computer (BravoPro, II, XR - PC Only)

Reinstall the latest version of Primo. Use the following procedure to reinstall Primo DVD.

a. Go Start - Control Panel - Add/Remove Programs. Find Primo DVD 2.0 or 2.1 and click Remove.
b. Now delete the "Primo DVD" folder from C:\Program Files
c. Also delete the "PrimoDVD" folder from C:\Program Files\Common Files
d. Browse to C:\WINDOWS\system32 and delete the following 4 files from the System 32 folder:

Px.dll
PxMas.dll
PxSub.dll
PxWave.dll
and
Pxhelp20.sys from the following location C:\WINDOWS\SYSTEM32\DRIVERS

e. Reinstall the latest software from the installation disc or from the files downloaded from our download site.
f. Reboot the PC. (Do NOT reboot until you have reinstalled PrimoDVD)
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#8 User is offline   gi7omy 

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Posted 29 January 2007 - 11:31 AM

So basically what you are saying is that the Primera dlls screwed up the Roxio ones?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#9 User is offline   Rick_G 

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Posted 31 January 2007 - 08:02 AM

View Postgi7omy, on Jan 29 2007, 11:31 AM, said:

So basically what you are saying is that the Primera dlls screwed up the Roxio ones?

Not exactly. My Primera conflicts have resulted from upgrades to WinAmp.

PX.dll is one of the Sonic Engine files required for CD Burning to work. Many programs use these DLL files, and different software installs different versions, which causes other programs to fail.

Here is a message thread on the WinAmp forums about WinAmp upgrades and problems with PX.dll.
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