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Easymedia 9 installation problems I hate inept software vendors

#1 User is offline   sxrxrnr 

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Posted 06 December 2006 - 03:39 PM

Have spent some 4 hours today trying to install this stuff. Finally got it in, but not Icon on program list to run it. Finally found an Icon on my desktop and pinned it to start menu. When I hit it, nothing nada, nada.

Tried to call these guys. They are closed as EST and they are back east. Tried to activate online and it asks for 25 characters of input. I have only about 15 on my CD key. I despise these software vendors who turn out this junk and ask us to spend hours of our time debugging their junk and then they want 50 bucks and hour to talk to us to try to fix it with some tech who is probably totally incompetent anyway.

Oh yes they have the typical interactive support product that never gives you anything of value. :)

I am running win/xp service pack 2 and IE 7(did I see some crap about an IE 7 Problem somewhere?). What a waste of time. Of course I went thru all this with their Go Back product some years ago. At least this product they foisted off on to Symantec.

Thanks for wasting my day.
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#2 User is offline   grandpabruce 

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Posted 06 December 2006 - 04:05 PM

View Postsxrxrnr, on Dec 6 2006, 05:39 PM, said:

Have spent some 4 hours today trying to install this stuff. Finally got it in, but not Icon on program list to run it. Finally found an Icon on my desktop and pinned it to start menu. When I hit it, nothing nada, nada.

Tried to call these guys. They are closed as EST and they are back east. Tried to activate online and it asks for 25 characters of input. I have only about 15 on my CD key. I despise these software vendors who turn out this junk and ask us to spend hours of our time debugging their junk and then they want 50 bucks and hour to talk to us to try to fix it with some tech who is probably totally incompetent anyway.

Oh yes they have the typical interactive support product that never gives you anything of value. :)

I am running win/xp service pack 2 and IE 7(did I see some crap about an IE 7 Problem somewhere?). What a waste of time. Of course I went thru all this with their Go Back product some years ago. At least this product they foisted off on to Symantec.

Thanks for wasting my day.



When your crap calms down, come on back in, and you will get some help here. You are talking to a peer to peer forum, not Roxio Tech Support, so if you need to talk to them, contact them directly. You won't get them through the forums.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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#3 User is offline   cdanteek 

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Posted 06 December 2006 - 04:18 PM

Quote

When your crap calms down,


Shouldn't take long at these temps!

25 °F / -4 °C
Light Snow Mist
Windchill: 11 °F / -12 °C

cdanteek
cd
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Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

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1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
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5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
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13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
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#4 User is offline   grandpabruce 

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Posted 06 December 2006 - 06:56 PM

View Postcdanteek, on Dec 6 2006, 06:18 PM, said:

Shouldn't take long at these temps!

25 °F / -4 °C
Light Snow Mist
Windchill: 11 °F / -12 °C

cdanteek


You are in a heatwave down there. It is +3 here, right now, and the wind chill is about -25.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#5 User is offline   REDWAGON 

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Posted 07 December 2006 - 09:12 AM

I guess you know Bruce, that all CRAP freezes at those temp's---LOL

Frank...
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