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activation does not work activation fails

#1 User is offline   cyrillekazis 

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Posted 09 December 2006 - 04:42 AM

Hello John



I try to activate DVDit Pro HD



And I get 2 popup warning windows errors which seems to be java errors



Line 922 char 2 code 0 library not registered



Line 74 char 14 kLanguage is null or no object



Any ideas?
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#2 User is offline   SS Scott 

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Posted 09 December 2006 - 08:31 AM

Have fired off your issue to the activation team. will be back to you with a response as soon as possible.

Did you try to unplug your machine from the net and then launch the application. should provide you with an alternate means for activating.



***Followup*** please try again. think there may have been a server outage

This post has been edited by SS Scott: 09 December 2006 - 12:51 PM

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#3 User is offline   cyrillekazis 

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Posted 09 December 2006 - 01:00 PM

same error messages after unplug from net and restart, emptying browser and putting it offline

this is a link to the screenshots of the errors:

http://www.screencom.com/roxio/

This post has been edited by cyrillekazis: 09 December 2006 - 01:29 PM

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#4 User is offline   cyrillekazis 

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Posted 11 December 2006 - 03:31 AM

any news about activating possibilities?
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#5 User is offline   ivanatrox 

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Posted 12 December 2006 - 09:53 AM

do you encounter the same error if you reinstall IE7? Also, do you have any computer with English Windows OS to test with?

This post has been edited by ivanatrox: 12 December 2006 - 11:29 AM

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#6 User is offline   cyrillekazis 

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Posted 14 December 2006 - 01:57 PM

I just reinstalled IE7, I even tried with Firefox same problem
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#7 User is offline   gaper1 

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Posted 14 December 2006 - 04:16 PM

View Postivanatrox, on Dec 12 2006, 09:53 AM, said:

Also, do you have any computer with English Windows OS to test with?

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#8 User is offline   cyrillekazis 

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Posted 16 December 2006 - 10:00 AM

no english system
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#9 User is offline   SS Scott 

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Posted 16 December 2006 - 08:43 PM

Cyrille is up and running and his issue is now closed.
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#10 User is offline   Ted Barnett 

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Posted 18 December 2006 - 06:48 PM

I Have the Same Problem.....
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#11 User is offline   Radified 

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Posted 19 December 2006 - 11:57 AM

View PostTed Barnett, on Dec 18 2006, 06:48 PM, said:

I Have the Same Problem.....

I have the same problem...
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#12 User is offline   joecosta 

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Posted 19 December 2006 - 04:43 PM

:)
Hello,i have the same problem can you help me please.
Thank you.
Regards.
:huh:
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#13 User is offline   Artmos 

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Posted 20 December 2006 - 03:50 AM

And I'm having the same big problem!

Please, any alternative to solve this?

Thanks.

Peter
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#14 User is offline   ivanatrox 

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Posted 20 December 2006 - 11:48 AM

If anyone experience script error during the activation for DVDIt! Pro 6/HD, please pm me your full name and e-mail address...

Ivan
ALL YOUR BASE ARE BELONG TO US !
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#15 User is offline   Palmer 

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Posted 20 December 2006 - 04:31 PM

View Postivanatrox, on Dec 20 2006, 11:48 AM, said:

If anyone experience script error during the activation for DVDIt! Pro 6/HD, please pm me your full name and e-mail address...

Ivan


Yes, that's exactly my problem!!!! Help please :)

Palmer Glass

This post has been edited by malatekid: 21 December 2006 - 04:55 PM

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#16 User is offline   ivanatrox 

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Posted 21 December 2006 - 04:43 PM

issued resolved for Ted Barnett

for the ones who messaged me about DVDIt! activation error, you should all be contacted...
ALL YOUR BASE ARE BELONG TO US !
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#17 User is offline   malatekid 

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Posted 21 December 2006 - 04:54 PM

View PostPalmer, on Dec 20 2006, 07:31 PM, said:

Yes, that's exactly my problem!!!! Help please :)

Palmer Glass

Palmer,

You have to send a PM to ivanatrox. Do not post your email address.

To PM, just press the PM icon underneath any post of ivanatrox.
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#18 User is offline   RAllen 

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Posted 26 December 2006 - 05:30 PM

Same problem with failed activation double error screens Maybe product not ready yet????? :)
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#19 User is offline   PlanetDV Online 

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Post icon  Posted 30 December 2006 - 05:09 AM

Are you kidding me? Roxio has a solution to the problem and you have to PM someone???? Why isn't this being posted to the net?

I am a dealer of these products, not only do I have this issue with my upgrade, but one of my clients with the full version does as well. What gives?

If anyone can tell me the solution, today, I will give you a $25.00 gift certificate to our online store --- www.planetdvonline.com

The first person to reach me with a successful fix wins.

sales@planetdvonline.com

Joe Figura
President - PlanetDV Online
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#20 User is offline   pixel 

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Posted 30 December 2006 - 06:59 AM

View PostPlanetDV Online, on Dec 30 2006, 05:09 AM, said:

Are you kidding me? Roxio has a solution to the problem and you have to PM someone???? Why isn't this being posted to the net?

I am a dealer of these products, not only do I have this issue with my upgrade, but one of my clients with the full version does as well. What gives?

If anyone can tell me the solution, today, I will give you a $25.00 gift certificate to our online store --- www.planetdvonline.com

The first person to reach me with a successful fix wins.

sales@planetdvonline.com

Joe Figura
President - PlanetDV Online


Activation of DVDit Pro HD is unfortunately not very well made. I think the only solution for you today is that your client installs a new fresh windows and then activate it. Otherwise you have to wait after new year and roxio will send you a file related to the computer's id and activate it.
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