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My DVD not showing background

#1 User is offline   BillW 

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Posted 11 December 2006 - 05:25 PM

When I open My DVD, the background of the big window that displays "My Menu" (along with "Production" if called from the video editor) is black. If I click on "Preview", I see the picture background in the preview screen. My daughter has the same version, so I know that the background should also appear in the large area when My DVD starts. Does anyone have an idea why this is not working on my PC? I have downloaded the latest drivers for my video card. Thanks.
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#2 User is offline   grandpabruce 

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Posted 11 December 2006 - 07:47 PM

View PostBillW, on Dec 11 2006, 07:25 PM, said:

When I open My DVD, the background of the big window that displays "My Menu" (along with "Production" if called from the video editor) is black. If I click on "Preview", I see the picture background in the preview screen. My daughter has the same version, so I know that the background should also appear in the large area when My DVD starts. Does anyone have an idea why this is not working on my PC? I have downloaded the latest drivers for my video card. Thanks.


What video card is it?
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#3 User is offline   sknis 

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Posted 19 December 2006 - 11:14 AM

View Postgrandpabruce, on Dec 11 2006, 09:47 PM, said:

What video card is it?

... and do you have the latest version of Microsoft's DirectX 9c loaded?

.... and what screen resolution?
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#4 User is offline   mka 

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Posted 28 February 2007 - 11:48 PM

I have a similar problem. I just did a clean install of Roxio EMC 9. Some things work when I try to create a DVD. I can load videos, for example, but when I try to change the menu background nothing happens - it stays black.

My new system (built several weeks ago):
ASUS striker extreme motherboard
Intel Core 2 extreme QX6700 Quad CPU
EVGA GeForce 8800GTX graphics board
2GB of memory
Windows XP Pro
running at screen resolution 1600x1200
(I had the same problem at 1280x1024)

I have all the latest drivers, including DirectX 9c. If I can't get the background feature to work, the program would be useless to me.
Anybody have any ideas as to how to fix this problem?
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#5 User is offline   sknis 

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Posted 01 March 2007 - 07:25 AM

QUOTE (mka @ Mar 1 2007, 01:48 AM) <{POST_SNAPBACK}>
I have a similar problem. I just did a clean install of Roxio EMC 9. Some things work when I try to create a DVD. I can load videos, for example, but when I try to change the menu background nothing happens - it stays black.

My new system (built several weeks ago):
ASUS striker extreme motherboard
Intel Core 2 extreme QX6700 Quad CPU
EVGA GeForce 8800GTX graphics board
2GB of memory
Windows XP Pro
running at screen resolution 1600x1200
(I had the same problem at 1280x1024)

I have all the latest drivers, including DirectX 9c. If I can't get the background feature to work, the program would be useless to me.
Anybody have any ideas as to how to fix this problem?


Perhaps something screwed up the location of the menu images. Try this.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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