Help
Roxio Community
Posted 16 December 2006 - 06:49 AM
Version 7.1.2 software download will not work for me. It downloads as a zip file, but when I try to expand it, I get an saying the archive is corrupt. I've downloaded several times with the same result. Also I tied changing it to a .dmg file with no results
Page 1 of 1
7.1.2 download bad file
#2
- Digital Master
-
- Group: Members
- Posts: 2,890
- Joined: 25-March 06
Posted 18 December 2006 - 12:50 PM
I just tested the download and it works fine. What browser are you using? Test with Safari and have safari set to automatically decompress downloads.
#3
- Newbie
-
- Group: Members
- Posts: 1
- Joined: 19-December 06
Posted 19 December 2006 - 07:32 AM
is this version an upgrade or update? coz i've downloaded it and when i enter my cd key, i can't continue? what happened?
#4
- Newbie
-
- Group: Members
- Posts: 2
- Joined: 19-December 06
Posted 19 December 2006 - 08:56 AM
Me too - I have given up trying to upgrade - it won't accept my keycode thingy.
Never mind.
Frances
Never mind.
Frances
This post has been edited by Frances144: 19 December 2006 - 02:16 PM
#5
- Digital Master
-
- Group: Members
- Posts: 2,890
- Joined: 25-March 06
Posted 21 December 2006 - 09:16 AM
To be honest, any CD-Key we found on the web got blacklisted with this update. If you contact support and provide proof of purchase they can issue you a new one.
#6
- Newbie
-
- Group: Members
- Posts: 2
- Joined: 19-December 06
Posted 23 December 2006 - 10:14 AM
...and so we crawl under the rock from whence we came because Customer Service is an urban myth, not a legend.
Share this topic:
Page 1 of 1