7 replies to this topic

[Red Dog]

Hey Everyone,

I just purchased Roxio Media creator 9 and I am having a problem with the sound that I cant figure out to save my life.  This problem started when I had Roxio Media Creator 7 and I un installed that one and re installed it and that didn't fix the problem so I bought 9 thinking that might help but that didn't either. The problem I am having is any time I import any video into RMC when I try to play the videos the sound is very loud and high pitched and distorted. Yet when I watch the videos not in RMC they sound fine. I used Image Mixer to take these vids of my Sony Handycam and like I said when I listen to them on my desktop there fine but not in RMC. The really odd part about this is I used to do this all the time with no problem, I made a video one day and everything was fine and then I went back a few days later to make another one this started happening. I cant think of anything  I changed in that time to make this happen.  At this point I have no clue if this is a problem with my computer of RMC but Its just odd how it only sounds that way in RMC. Any help or advise about this would be GREATLY appreciated. I have like 4 videos to make and I cant seem to get this to work. Thanks, Dax

[gi7omy]

Out of curiosity - what way did you capture the audio from the camera to the computer?

In my experience distorted audio is usually caused by too high a signal level - did you check the volume settings when you did the capture? Sometimes setting the line in volume down from its present level will reduce 'clipping' and distortion

I take it you know enough never to feed in the mic input because of the amplification there

[Red Dog]

gi7omy, on Dec 19 2006, 06:17 PM, said:

Out of curiosity - what way did you capture the audio from the camera to the computer?

In my experience distorted audio is usually caused by too high a signal level - did you check the volume settings when you did the capture? Sometimes setting the line in volume down from its present level will reduce 'clipping' and distortion

I take it you know enough never to feed in the mic input because of the amplification there

See the thing is it does it with every clip now, even the ones I used to make other videos that worked fine. It even does it with audio that I import to put with the video and that is regular music I have downloaded and gotten off CD's.

[dangelico]

I have the same problem. I received EMC9 for Christmas and installed it right away. During the selection of media files to add, there are two ways to preview an audio clip. Both work fine. Also the Sound Editor plays the clips back fine. But once a clip is added to a production, the "Preview Production" plays the audio back extremely loud and completely distorted. I have adjusted the volume to no avail.

I have updated my nVidia display and audio drivers as a reuslt. Also updated DirectX to 9.0c.

This happens with either WAV files or MP3.

I was hoping EMC9 would be an improvement over Nero Vision. So far I have not been able to get past the bad audio during preview problem. I am not going to edit any serious projects without being able to preview with audio.

Help

[ggrussell]

Go to Control Panel
select Sound/audio devices
Click Audio TAB
For playback device, click Advanced
Then click Performance TAB
move the hardware acceleration slider back a notch or two

That usually helps most users.

[dangelico]

Yep - that helped. I really appreciate it! This was a showstopper for me and EMC9, but now I can move on.

I will try to resolve why the hardware acceleration setting is being reset to Full when I do various other things, but that should be manageable

[ggrussell]

Glad that helped.

[dangelico]

But now I am not sure what to do. There is no way that I can find to set the default acceleration to "Basic." Simplya using Media Player resets it to full acceleration.  I can't be entering Control panel to change the audio acceleration every time I want to run VideoWave. Also, what effect does the reduction have on MIPS utilization? My trouble ticket number is 302769

Thanks in advance