Roxio Community: Roxio Creator 9 home desktop icon won't start app - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Roxio Creator 9 home desktop icon won't start app it starts install process

#1 User is offline   ErGo 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 20-December 06

Posted 20 December 2006 - 04:39 PM

Installation seemed to go ok. I have burned a disk. Applications (except for Home) work from main XP start menu. If I click on the desktop icon, I get an installing message. Then it stops and asks for the app disk. I downloaded the program, have no disk. It says it's looking for the 9 suite.msi file. I have searched for it but don't find it.

There are other bugs. Trying to make a slide show and sometimes features are available (like set show to length of audio) but sometimes they are not there. Even if I choose the option, it does not match the audio length. Also, help file referred to older versions, not 9.

I have XP SP 2, 1.5 GB of ram, 2.0 processor and nVidia GeForce FX5500 card ver. 9.0.088

Thanks for any help
0

#2 User is offline   dlebryk 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 38
  • Joined: 09-January 06

Posted 29 December 2006 - 09:54 PM

Let's hope you fixed this already. In case no, it sounds like something similar to what my EMC9 was doing.

http://forums.suppor...showtopic=12017

Do a clean install (described here):
http://forums.suppor...showtopic=14713
0

#3 User is offline   ErGo 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 20-December 06

Posted 30 December 2006 - 07:17 AM

Thanks, the clean uninstall and reinstall did the trick. (At least for now). I too did not load all the options including the photo stuff.

Thanks again,
ErGo
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users