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Roxio Creator 9 home desktop icon won't start app


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#1 ErGo

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Posted 20 December 2006 - 04:39 PM

Installation seemed to go ok. I have burned a disk. Applications (except for Home) work from main XP start menu. If I click on the desktop icon, I get an installing message. Then it stops and asks for the app disk. I downloaded the program, have no disk. It says it's looking for the 9 suite.msi file. I have searched for it but don't find it.

There are other bugs. Trying to make a slide show and sometimes features are available (like set show to length of audio) but sometimes they are not there. Even if I choose the option, it does not match the audio length. Also, help file referred to older versions, not 9.

I have XP SP 2, 1.5 GB of ram, 2.0 processor and nVidia GeForce FX5500 card ver. 9.0.088

Thanks for any help

#2 dlebryk

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Posted 29 December 2006 - 09:54 PM

Let's hope you fixed this already. In case no, it sounds like something similar to what my EMC9 was doing.

http://forums.suppor...showtopic=12017

Do a clean install (described here):
http://forums.suppor...showtopic=14713

#3 ErGo

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Posted 30 December 2006 - 07:17 AM

Thanks, the clean uninstall and reinstall did the trick. (At least for now). I too did not load all the options including the photo stuff.

Thanks again,
ErGo




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