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What the heck happened to Roxio's recorder support info?


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#1 Clint H

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Posted 21 December 2006 - 11:12 PM

Hi all.  Ok, I've wasted several hours on this and am pi$$ed off to no end.  I had to post this at some other forum:

<rant>
Look at this BS. http://www.winoncd.d...t/drv_user.html
"Note: Support for Easy CD Creator and DirectCD"

I FINALLY found that page, and that #$^@ link is bad!!  It goes some OTHER page!  Their search SUCKS.  It keeps saying I'm searching for "POPCORN" when I search for 'recorder support'!!!  That "RoxAnn" assistant of theirs is ON CRACK or brain dead!!  They totally ABANDON anyone that is NOT using their @$%#$ latest version!!

Also, http://www.roxio.com...er_support.html  
Now do YOU see any link for recorder support????
"First, you can go to our recorder support page to find if you need an update."

You can't even d'load their freakin' updates without being subjected to logins.  I am appalled that one must be subjected to so much BS just to download a $#@!% update!!  This is INSANE.  I cannot login using my OLD login info, NOR ANY NEW INFO!!  I keep getting "REGISTRATION_GENERAL_ERROR" and the same exact thing happens when I try and get to the forums! So I can't even ask this at their forums!  :)
</rant>  

So POH-LEEZE, can someone tell me where is the freakin' link for recorder support? I have EMC8 and I need to know 1) how to download updates for it, and 2) if it will support a DQ60 (BenQ, DVD+/-R & RW, & DVD-RAM).
Thanks.
--------
The only thing that's changed since then, is I was able to get the update downloaded, and obviously was able to create a new user here.  (I had to email the domain owner of Roxio.com to get them to do that).  I still need to know what happened to all the recorder support links, or at least if that DVD-RW drive will work with EMC8.
Thanks,
-Clint

Edited by Clint H, 21 December 2006 - 11:13 PM.


#2 sknis

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Posted 22 December 2006 - 03:05 AM

View PostClint H, on Dec 22 2006, 01:12 AM, said:

Hi all. Ok, I've wasted several hours on this and am pi$$ed off to no end. I had to post this at some other forum:

<rant>
Look at this BS. http://www.winoncd.d...t/drv_user.html
"Note: Support for Easy CD Creator and DirectCD"

I FINALLY found that page, and that #$^@ link is bad!! It goes some OTHER page! Their search SUCKS. It keeps saying I'm searching for "POPCORN" when I search for 'recorder support'!!! That "RoxAnn" assistant of theirs is ON CRACK or brain dead!! They totally ABANDON anyone that is NOT using their @$%#$ latest version!!

Also, http://www.roxio.com...er_support.html
Now do YOU see any link for recorder support????
"First, you can go to our recorder support page to find if you need an update."

You can't even d'load their freakin' updates without being subjected to logins. I am appalled that one must be subjected to so much BS just to download a $#@!% update!! This is INSANE. I cannot login using my OLD login info, NOR ANY NEW INFO!! I keep getting "REGISTRATION_GENERAL_ERROR" and the same exact thing happens when I try and get to the forums! So I can't even ask this at their forums! :)
</rant>

So POH-LEEZE, can someone tell me where is the freakin' link for recorder support? I have EMC8 and I need to know 1) how to download updates for it, and 2) if it will support a DQ60 (BenQ, DVD+/-R & RW, & DVD-RAM).
Thanks.
--------
The only thing that's changed since then, is I was able to get the update downloaded, and obviously was able to create a new user here. (I had to email the domain owner of Roxio.com to get them to do that). I still need to know what happened to all the recorder support links, or at least if that DVD-RW drive will work with EMC8.
Thanks,
-Clint


The first link you posted is for a very old product so anything there would not be applicable to V8. That product was sold when burners were still burning at 2 and 4 X but the faster ones were being developed.  The second link you posted took me to a page where you could select updates to various software versions.  

When you are saying recorder do you mean burner? Any updates for the burner would be called firmware and would be placed on the burner manufacturers site- in your case BenQ, Yes, if you are using that burner, you should be able to use DVD-RW blanks. I looked at the BenQ site and did not find any updated firmware for your burner.
What problems are you having other than not finding Roxio sites? If you are having trouble burning, perhaps you have bad blanks. Product quality varies with manufacturer. Verbatim, Fujifilm (made in Japan) and others are good but house brands and Memorex have been known to cause trouble. You can often get some bad discs in a cakebox when the rest are good. If you can't play a DVD-RW on the player attached to a TV then the problem is the player. Some won't play certain types of discs; especially home burned RW. RW discs of any kind are not intended for long term storage.

If you come back and post what your problem is, perhaps we can provide more directed help. I don't want to be mean but perhaps a course in computers and some time spent with the manual might be in order. Please don't flame me, I'm just being honest based on your post. I want us both to have a happy holiday season.

Edited by sknis, 22 December 2006 - 03:14 AM.

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#3 Clint H

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Posted 22 December 2006 - 03:54 AM

Thanks for the reply, but I don't understand the confusion.  I stated clearly:
So POH-LEEZE, can someone tell me where is the freakin' link for recorder support? I have EMC8 and I need to know 1) how to download updates for it, and 2) if it will support a DQ60 (BenQ, DVD+/-R & RW, & DVD-RAM).

I still need to know what happened to all the recorder support links, or at least if that DVD-RW drive will work with EMC8.


That's pretty straight to the point.  I didn't say anything about "firmware".  I said updates, software updates for EMC8; and will that DVD burner/recorder work with EMC8.  Roxio themselves call it "recorder support", so I would gather one would know from that "burner", same thing.

I build computers for a living.  I'm not going to put this DVD drive in a customers PC if it cannot work with EMC8.

So....again, where are the links Roxio used to have for "optical recording/burning devices" that will work with their products (EMC8), or if no one knows why they've hidden those pages and stopped giving the information; will that DQ60 work with EMC8?
Thanks.

#4 ogdens

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Posted 22 December 2006 - 05:03 AM

View PostClint H, on Dec 22 2006, 06:54 AM, said:

Thanks for the reply, but I don't understand the confusion.  I stated clearly:
So POH-LEEZE, can someone tell me where is the freakin' link for recorder support? I have EMC8 and I need to know 1) how to download updates for it, and 2) if it will support a DQ60 (BenQ, DVD+/-R & RW, & DVD-RAM).

I still need to know what happened to all the recorder support links, or at least if that DVD-RW drive will work with EMC8.


That's pretty straight to the point.  I didn't say anything about "firmware".  I said updates, software updates for EMC8; and will that DVD burner/recorder work with EMC8.  Roxio themselves call it "recorder support", so I would gather one would know from that "burner", same thing.

I build computers for a living.  I'm not going to put this DVD drive in a customers PC if it cannot work with EMC8.

So....again, where are the links Roxio used to have for "optical recording/burning devices" that will work with their products (EMC8), or if no one knows why they've hidden those pages and stopped giving the information; will that DQ60 work with EMC8?
Thanks.

The recorder support links was removed months ago .(was used for Version 3/4/5)

The DQ60 will work with EMC 8

#5 grandpabruce

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Posted 22 December 2006 - 05:51 AM

View PostClint H, on Dec 22 2006, 05:54 AM, said:

Thanks for the reply, but I don't understand the confusion.  I stated clearly:
So POH-LEEZE, can someone tell me where is the freakin' link for recorder support? I have EMC8 and I need to know 1) how to download updates for it, and 2) if it will support a DQ60 (BenQ, DVD+/-R & RW, & DVD-RAM).

I still need to know what happened to all the recorder support links, or at least if that DVD-RW drive will work with EMC8.


That's pretty straight to the point.  I didn't say anything about "firmware".  I said updates, software updates for EMC8; and will that DVD burner/recorder work with EMC8.  Roxio themselves call it "recorder support", so I would gather one would know from that "burner", same thing.

I build computers for a living.  I'm not going to put this DVD drive in a customers PC if it cannot work with EMC8.

So....again, where are the links Roxio used to have for "optical recording/burning devices" that will work with their products (EMC8), or if no one knows why they've hidden those pages and stopped giving the information; will that DQ60 work with EMC8?
Thanks.

No drive support updates are needed anymore.  After version 5, the Roxio software relies on the firmware in the DVD/CD burner to recognize it.  You need to have the latest updated firmware installed for the BenQ, and you should be fine.

BTW, that particular BenQ model was not their best effort.  This is just one thread about the burner, but there are a multitude of them about the problems that model has had.

http://forums.afterd...view.cfm/268766

Edited by grandpabruce, 22 December 2006 - 05:53 AM.

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#6 Clint H

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Posted 22 December 2006 - 07:26 AM

View Postogdens, on Dec 22 2006, 05:03 AM, said:

The recorder support links was removed months ago .(was used for Version 3/4/5)

The DQ60 will work with EMC 8
(Strange I was never notified of any updates to this thread).  Thanks for the info.  Why the hell would they remove those links?  I don't understand how anyone is supposed to know if their drive will work with the product!

So I'm curious as to how you know it will work with EMC8?

#7 ogdens

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Posted 22 December 2006 - 07:30 AM

View PostClint H, on Dec 22 2006, 10:26 AM, said:

(Strange I was never notified of any updates to this thread).  Thanks for the info.  Why the hell would they remove those links?  I don't understand how anyone is supposed to know if their drive will work with the product!

So I'm curious as to how you know it will work with EMC8?

Read post #5 on this thread.


To receive email notification of updates to this thread:

Go to My Controls>Options then select email settings.

Edited by ogdens, 22 December 2006 - 07:35 AM.


#8 Clint H

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Posted 22 December 2006 - 07:34 AM

View Postgrandpabruce, on Dec 22 2006, 05:51 AM, said:

No drive support updates are needed anymore.  After version 5, the Roxio software relies on the firmware in the DVD/CD burner to recognize it.  You need to have the latest updated firmware installed for the BenQ, and you should be fine.

BTW, that particular BenQ model was not their best effort.  This is just one thread about the burner, but there are a multitude of them about the problems that model has had.

http://forums.afterd...view.cfm/268766
Thanks for replying.  Yeah I saw some of that info about the burner.  They've released new firmware (4-2006), and software updates which should address any issues.  Qscan, Qsuite, etc.  http://www.benq.us/s...l...ads&dtype=D

#9 cdanteek

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Posted 22 December 2006 - 07:49 AM

Quote

Go to My Controls>Options then select email settings.

ogdens,

That option for me has been broke for almost a year!
I have received four since January 06. I do get all Roxio
software offers emailed to the same email address though!

cd
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------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
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3.Click here CD-DVD Speed    
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#10 Clint H

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Posted 22 December 2006 - 07:49 AM

View Postogdens, on Dec 22 2006, 07:30 AM, said:

Read post #5 on this thread.
To receive email notification of updates to this thread:

Go to My Controls>Options then select email settings.
I was getting the notifications, they stopped.

I don't know what you mean by post #5.  I'm simply curious as to how you know that drive will work with EMC8.  If it relies on firmware, then I still need to know how you know it will work.  A drive's firmware doesn't have any info in it describing which 'ware it will support.
Thanks.

Edited by Clint H, 22 December 2006 - 07:51 AM.


#11 cdanteek

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Posted 22 December 2006 - 08:03 AM

View PostClint H, on Dec 22 2006, 09:49 AM, said:

I was getting the notifications, they stopped.

I don't know what you mean by post #5.  I'm simply curious as to how you know that drive will work with EMC8.  If it relies on firmware, then I still need to know how you know it will work.  A drive's firmware doesn't have any info in it describing which 'ware it will support.
Thanks.

Roxio EMC 8 is designed to work with optical drives. The folks here own several different brands and that is not a problem!
Firmware is a instruction list for burning certain media, yours is below.

Firmware: BENQ    DVD DC DQ60                  MREC
Bootcode:
------------------------------------------

Overall supported media types:  215
------------------------------------------
DVD+R9  supported media types:    5
DVD+R   supported media types:   71
DVD+RW  supported media types:   25
DVD-R9  supported media types:    1
DVD-R   supported media types:   65
DVD-RW  supported media types:   28
DVD-RAM supported media types:   20
------------------------------------------


DVD+R9  supported media types:    5
------------------------------------------
MKM      001-000 6x,4x,2.4x
MKM      003-000 8x,4x,2.4x
PRODISC  D01-000 6x,4x,2.4x
RICOHJPN D00-001 4x,2.4x
RITEK    D01-001 4x,2.4x

DVD+R   supported media types:   71
------------------------------------------
BeAll000 P40-000 4x,2.4x
BeAll000 P80-000 8x,4x,2.4x
BeAll000 PG0-000 8x,4x,2.4x
CMC MAG  E01-000 8x,4x,2.4x
CMC MAG  F01-000 4x,2.4x
CMC MAG  M01-000 8x,4x,2.4x
CMC MAG  R01-000 2.4x
DAXON    AZ1-001 4x,2.4x
DAXON    AZ2-000 8x,4x,2.4x
DAXON    AZ3-000 16x,12x,8x,4x,2.4x
DAXON    CY3-000 4x,2.4x
DDDessau V30-000 8x,4x,2.4x
FTI      016-000 16x,12x,8x,4x,2.4x
GSC502   002-000 4x,2.4x
GSC503   H01-000 8x,4x,2.4x
INFODISC R10-002 4x,2.4x
INFODISC R20-000 8x,4x,2.4x
INFOME   R20-000 8x,4x,2.4x
INFOME   R30-000 8x,4x,2.4x
LD       S03-000 8x,4x,2.4x
LD       S04-000 4x,2.4x
LD       S04-000 16x,12x,8x,4x,2.4x
LGEP16   001-000 8x,4x,2.4x
MAM      M02-000 8x,4x,2.4x
MAXELL   001-000 4x,2.4x
MAXELL   002-000 8x,4x,2.4x
MAXELL   003-000 16x,12x,8x,4x,2.4x
MBIPG101 R03-000 4x,2.4x
MBIPG101 R04-001 8x,4x,2.4x
MBIPG101 R05-001 16x,12x,8x,4x,2.4x
MBIPG101 R05-001 16x,12x,8x,4x,2.4x
MCC      001-000 2.4x
MCC      002-000 4x,2.4x
MCC      003-000 8x,4x,2.4x
MCC      004-000 16x,12x,8x,4x,2.4x
MPOMEDIA 040-000 4x,2.4x
MPOMEDIA 080-000 8x,4x,2.4x
NANYA    CLX-000 8x,4x,2.4x
NSD      R40-000 16x,12x,8x,4x,2.4x
OPTODISC OP1-001 2.4x
OPTODISC OR4-000 4x,2.4x
OPTODISC OR8-000 8x,4x,2.4x
PHILIPS  C16-000 16x,12x,8x,4x,2.4x
PHILIPS  C16-001 8x,4x,2.4x
POS      R01-000 8x,4x,2.4x
POS      R05-000 8x,4x,2.4x
PRODISC  R01-001 2.4x
PRODISC  R02-000 4x,2.4x
PRODISC  R03-003 8x,4x,2.4x
PRODISC  R04-004 16x,12x,8x,4x,2.4x
PRODISC  R05-001 16x,12x,8x,4x,2.4x
Plasmon1 C01-000 8x,4x,2.4x
RICOHJPN R00-001 2.4x
RICOHJPN R01-002 4x,2.4x
RICOHJPN R02-003 8x,4x,2.4x
RICOHJPN R03-004 8x,4x,2.4x
RITEK    F16-001 16x,12x,8x,4x,2.4x
RITEK    P16-000 16x,12x,8x,4x,2.4x
RITEK    R02-001 4x,2.4x
RITEK    R03-002 8x,4x,2.4x
RITEK    R04-001 8x,4x,2.4x
RITEK    R05-001 16x,12x,8x,4x,2.4x
SONY     D11-000 8x,4x,2.4x
SONY     D21-000 16x,12x,8x,4x,2.4x
TDK      001-000 4x,2.4x
TDK      002-000 8x,4x,2.4x
TDK      003-000 16x,12x,8x,4x,2.4x
YUDEN000 T01-000 4x,2.4x
YUDEN000 T01-001 4x,2.4x
YUDEN000 T02-000 8x,4x,2.4x
YUDEN000 T03-000 16x,12x,8x,4x,2.4x

DVD+RW  supported media types:   25
------------------------------------------
CMC MAG  W01-000 2.4x
CMC MAG  W02-000 4x,2.4x
CMC MAG  W03-000 8x,4x,2.4x
DAXON    D42-000 4x,2.4x
INFODISC A01-002 2.4x
INFODISC A10-001 4x,2.4x
MBIPG101 W03-000 2.4x
MBIPG101 W04-000 2.4x
MCC      A01-000 2.4x
MKM      A02-000 4x,2.4x
MKM      A03-000
MKM      A03-000 8x,4x,2.4x
NANYA    DRW-000 4x,2.4x
PHILIPS  010-001 2.4x
PHILIPS  041-000 4x,2.4x
PHILIPS  RW8-000 8x,4x,2.4x
PRODISC  W01-002 2.4x
PRODISC  W02-000 4x,2.4x
RICOHJPN W01-001 2.4x
RICOHJPN W11-001 4x,2.4x
RICOHJPN W21-001 8x,4x,2.4x
RITEK    001-001 2.4x
RITEK    004-048 4x,2.4x
RITEK    008-000 8x,4x,2.4x
SONY     S11-000 2.4x

DVD-R9  supported media types:    1
------------------------------------------
MKM 01RD30      6x,4x,2x

DVD-R   supported media types:   65
------------------------------------------
BeAll G16001    16x,12x,8x,4x,2x
BeAll G40001    4x,2x
BeAll G80001    8x,4x,2x
CMC MAG. AE1    8x,4x,2x
CMC MAG. AF1    4x,2x
CMC MAG. AM3    16x,12x,8x,4x,2x
DAXON008S       8x,4x,2x
DAXON016        8x,4x,2x
DAXON016S       16x,12x,8x,4x,2x
Dvsn-80         8x,4x,2x
FTI RG16        16x,12x,8x,4x,2x
FUJIFILM03      8x,4x,2x
FUJIFILM04      16x,12x,8x,4x,2x
GSC001          4x,2x
GSC002          4x,2x
GSC002          4x,2x
GSC003          8x,4x,2x
GSC004          8x,4x,2x
GSC005          16x,12x,8x,4x,2x
INFODISC-R01    4x,2x
INFODISC-R20    8x,4x,2x
INFOMEDIAR20    8x,4x,2x
INFOMEDIAR30    16x,12x,8x,4x,2x
LEADDATA S03    8x,4x,2x
LEADDATA S04    8x,4x,2x
LEADDATA01      4x,2x
LGE08           8x,4x,2x
LGE16           16x,12x,8x,4x,2x
MBI 01RG20      4x,2x
MBI 01RG40      16x,12x,8x,4x,2x
MBI 03RG30      8x,4x,2x
MBI 03RG40      16x,12x,8x,4x,2x
MCC 01RG20      4x,2x
MCC 02RG20      8x,4x,2x
MCC 03RG20      16x,12x,8x,4x,2x
MXL RG02        4x,2x
MXL RG03        8x,4x,2x
MXL RG04        16x,12x,8x,4x,2x
NAN YA A01      8x,4x,2x
NAN YA F02      16x,12x,8x,4x,2x
NANYA-JC001     4x,2x
OPTODISCR004    4x,2x
OPTODISCR008    8x,4x,2x
PRINCO          4x,2x
ProdiscF01      8x,4x,2x
ProdiscF02      16x,12x,8x,4x,2x
ProdiscS03      4x,2x
ProdiscS04      8x,4x,2x
ProdiscS05      8x,4x,2x
RITEKF1         16x,12x,8x,4x,2x
RITEKG04        4x,2x
RITEKG05        8x,4x,2x
RITEKM02        4x,2x
RITEKM16        16x,12x,8x,4x,2x
SONY            2x
SONY04D1        4x,2x
SONY08D1        8x,4x,2x
SONY16D1        16x,12x,8x,4x,2x
TTG01           4x,2x
TTG02           8x,4x,2x
TTH01           8x,4x,2x
TTH02           16x,12x,8x,4x,2x
TYG01           4x,2x
TYG02           8x,4x,2x
TYG03           16x,12x,8x,4x,2x

DVD-RW  supported media types:   28
------------------------------------------
CMCW02          2x
CMCW03          4x,2x
CMCW04          6x,4x,2x
DAXON_RW2X01    2x
INFOMEDIA       2x
JVC/VictorT7    1x
JVC0VictorD7    4x,2x
JVC1Victord7    6x,4x,2x
JVC_VictorW7    2x
MBI01RWG 20     4x,2x
MCC 00RW11N9    1x
MCC 01RW11n9    2x
MCC 01RW4X      4x,2x
MKM 01RW6X01    6x,4x,2x
OPTODISCW002    2x
OPTODISCW004    4x,2x
OPTODISCW006    6x,4x,2x
PRINCO          2x
PRINCORW0004    4x,2x
Prodisc DW04    2x
Prodisc DW06    4x,2x
RITEKW01        2x
RITEKW04        4x,2x
RITEKW06        6x,4x,2x
TDK501saku]3    1x
TDK502sakuM3    2x
TDK601saku      4x,2x
TDK701saku      6x,4x,2x

DVD-RAM supported media types:   20
------------------------------------------
CMC Magn          2x
MXL16             2x
MXL16             3x
MXL16             5x
MXL17             2x
MXL5              2x
MXL6              2x
MXL7              2x
MXL7              2x
MXL8              3x
Matsushi          2x
Matsushi          2x
Matsushi          2x
Matsushi          3x
Matsushi          3x
Optodisc          2x
Optodisc          2x
Prodisc           2x
Prodisc           3x
RITEK M0          3x

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#12 grandpabruce

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Posted 22 December 2006 - 08:08 AM

View PostClint H, on Dec 22 2006, 09:49 AM, said:

I was getting the notifications, they stopped.

I don't know what you mean by post #5.  I'm simply curious as to how you know that drive will work with EMC8.  If it relies on firmware, then I still need to know how you know it will work.  A drive's firmware doesn't have any info in it describing which 'ware it will support.
Thanks.

Post #5 of this thread is where I told you that Roxio software drive support updates are no longer needed.  Let me see if I can make this clearer.  ALL CD and DVD drives, manufactured since 1997, will be recognized by the software, IF the firmware for said drives is up to date.

THERE IS NO NEED TO MAKE A LIST OF EVERY OPTICAL DRIVE MADE!

Edited by grandpabruce, 22 December 2006 - 08:09 AM.

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#13 Clint H

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Posted 22 December 2006 - 08:50 AM

View Postgrandpabruce, on Dec 22 2006, 08:08 AM, said:

Post #5 of this thread is where I told you that Roxio software drive support updates are no longer needed.  Let me see if I can make this clearer.  ALL CD and DVD drives, manufactured since 1997, will be recognized by the software, IF the firmware for said drives is up to date.

THERE IS NO NEED TO MAKE A LIST OF EVERY OPTICAL DRIVE MADE!
I got that, but what I'm not clear on.....is it now the sole responsibility of the optical burner manufacturers to make a drive work with, or not work with ECDC/EMC via firmware?  If so, then that brings up the original question again; HOW do you know?  How does one know "this latest firmware version for [whatever] will work with Roxio products".  Define "latest" in this context.  After a certain date?  FW updates before (example) 2006 won't work with Roxio?   What if I have a drive XYX model #123  and its "latest firmware" is "abc" and it's from (example) 12-20-2005?  That's the latest, so will it work with Roxio?  

How will I know this in the future for all other optical burners I get in that only come with Nero?  Drives' firmware updates don't state something like "Added support for Roxio products", so you have no way of knowing, they only state media compatibility support changes and maybe speed changes.  See what I'm saying/asking?

View Postcdanteek, on Dec 22 2006, 08:03 AM, said:

Roxio EMC 8 is designed to work with optical drives. The folks here own several different brands and that is not a problem!
Firmware is a instruction list for burning certain media, yours is below. [snipped]
Thanks for that list, that may come in handy.

Yes, I know exactly what firmware is.  And as I've been unsuccessfully trying to point out, that list you posted doesn't say anything in it about "ROXIO", like I just said, only blank burning media and speeds.  Therefore the reason I'm in the dark about "all latest firmware will work with Roxio".

#14 gi7omy

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Posted 22 December 2006 - 08:55 AM

All CD burning s/w now (and has for some time) used the drive's firmware to check the media and the old 'database' system was dropped.

With DVDs especially, there is a small 'info' track on each stating its burn speed and so on and the drive firmware reads this and passes the info along to the software.

The older system of having the software use a drive database fell into disuse, so now, as new media becomes available, fully updated firmware became more necessary to be able to check what the media was reporting
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#15 Clint H

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Posted 22 December 2006 - 09:12 AM

View Postgi7omy, on Dec 22 2006, 08:55 AM, said:

All CD burning s/w now (and has for some time) used the drive's firmware to check the media and the old 'database' system was dropped.

With DVDs especially, there is a small 'info' track on each stating its burn speed and so on and the drive firmware reads this and passes the info along to the software.

The older system of having the software use a drive database fell into disuse, so now, as new media becomes available, fully updated firmware became more necessary to be able to check what the media was reporting

Thank you.

Looking over that list, I don't see any mention of Verbatim media.  Does that mean it won't work?  I've been using that in my Plex PX-721A (SATA).  I think Verbatim may be one of those types that's actually made my Ritek, or Yuden, something like that.

#16 cdanteek

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Posted 22 December 2006 - 12:34 PM

Quote

I think Verbatim may be one of those types that's actually made my Ritek, or Yuden, something like that.

If your referring to this list, Firmware: BENQ DVD DC DQ60 MREC.
It's specific to the BenQ model and firmware, not other drives!
The MCC and MKM Media ID (MID) is Verbatim.

Verbatim® Corporation and its parent company, Mitsubishi Kagaku Media.

RITEK Corporation

Taiyo Yuden  Japan

All make or contract there own media!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#17 ogdens

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Posted 22 December 2006 - 02:15 PM

View PostClint H, on Dec 22 2006, 12:12 PM, said:

Thank you.

Looking over that list, I don't see any mention of Verbatim media.  Does that mean it won't work?  I've been using that in my Plex PX-721A (SATA).  I think Verbatim may be one of those types that's actually made my Ritek, or Yuden, something like that.

I am surprised that a somebody who is in the business of building computers is asking basic questions like this, you should know all this stuff , especially about   CD and DVD drives, manufactured since the late 90's, will be recognized by the software, if the firmware for the drives is up to date.

Here is some more info:  http://www.digitalfa...ia/dvdmedia.htm

#18 Clint H

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Posted 22 December 2006 - 09:59 PM

View Postcdanteek, on Dec 22 2006, 12:34 PM, said:

If your referring to this list, Firmware: BENQ DVD DC DQ60 MREC.
It's specific to the BenQ model and firmware, not other drives!
Yes, I'm fully aware of that.  Like I said, I know what FW is.

Quote

The MCC and MKM Media ID (MID) is Verbatim.
Verbatim® Corporation and its parent company, Mitsubishi Kagaku Media.
RITEK Corporation
Taiyo Yuden  Japan
All make or contract there own media!
Yeah I figured it was something like that, thanks.

#19 Clint H

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Posted 22 December 2006 - 10:10 PM

View Postogdens, on Dec 22 2006, 02:15 PM, said:

I am surprised that a somebody who is in the business of building computers is asking basic questions like this, you should know all this stuff , especially about   CD and DVD drives, manufactured since the late 90's, will be recognized by the software, if the firmware for the drives is up to date.

Here is some more info:  http://www.digitalfa...ia/dvdmedia.htm
I said I built computers.  That's hardware, and Windows OS's.  I didn't say I was a software vendor or blank media vendor!!  It's the customers' option as to what software they want to install!

I've come across numerous optical burners that will NOT work Roxio.  So don't tell me that ALL of them since the late 90's will work.  Furthermore, I have NEVER USED EMC8, I've only used ECDC 6 and earlier, and personally, very rarely at that.

Edited by Clint H, 22 December 2006 - 10:10 PM.


#20 Clint H

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Posted 23 December 2006 - 12:26 AM

After all this and the mofo's firmware can't be updated!  I run the FW updater and it says "The drive is not allowed to be updated." !!!  :huh:  Current FW is "GRDC".  The drive has on it "DQ60", but from what I'm reading now, Teac makes it but I have no idea what Teac FW it would take...if any.  Ho boy, this is going to take some research.   :)

A quote from another forum:
However nobody at BenQ knew why the MREC flasher program always returned the "The drive is not allowed to be updated" message.  WTF??

Looks like it may be a Teac DV-W516E, but that FW page says "Note that this program cannot be used for the DV-W516E with a firmware revision other than 1.05/1.07/1.0B/1.0C/1.0D/1.0E."




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