[Ashley]

I recently purchased an electronic download "My DVD 8 premiere" and loaded it onto my computer. As soon as it was loaded up on my computer, I kept getting a pop up message every minute or so. It pops up irregardless of what program I am using. It won't go away. The messasge reads as follows , "Media center receiver service has encountered a problem and needs to close." The error reads as such , "error signature, szApp Name: ehrecvr.exe szApp Ver:5.1.2715.2812 sz mod Name: Cinemaster Audio. DDL sz Mod ver: 2.5.4.1414.


I have and used sonic digital media plus v7 on my computer and it worked fine prior to installing My DVD 8. Now my old program doesn't work at all. I was able to restore my computer but lost the electronic download and the computer works great NOW.

However, I did order a backup CD for "My DVD 8" and it should get to me in the next few days. I'm sure that when I install it again, the problem will occur again. Can anyone tell me what to do? [/b] Does anyone know if it is possible to return the backup CD and get my money back. Who do I contact? Let me know, please, thanks... Happy holidays...

I have a HP Pavilion Media Center TV PC HP Pavilion m7650n
Windows XP installed 320 G, Processor: intel Viiv Intel Core 2 Duo Processor E6300, Graphics Card Intel Graphics Media Accelerator 3000, Memory 2048MB, Optical drive: Super multi DVD burner with light scribe technology.