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I have a ticket number from roxio support. How do I check it's status on the Roxio website?
Thanks, Jim Birke
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Ticket #
#1
- Apprentice
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- Group: Members
- Posts: 116
- Joined: 11-August 06
Posted 26 December 2006 - 05:01 PM
ZT systems Affinity 7645Mi desktop
Sony SDM-HS94 TFT flat screen monitor
Intel I5-2320 3 GHz processor
16 GB DDR3 Memory
Windows 7 Home premium 64 bit
2 TB HD
Integrated Intel graphics
22X DVD±RW
Creator 2012 ver 13.5
Sony SDM-HS94 TFT flat screen monitor
Intel I5-2320 3 GHz processor
16 GB DDR3 Memory
Windows 7 Home premium 64 bit
2 TB HD
Integrated Intel graphics
22X DVD±RW
Creator 2012 ver 13.5
#2
- Digital Guru
-
- Group: Digital Guru
- Posts: 16,915
- Joined: 10-February 06
- Gender:Male
- Location:Belfast, Ireland
Posted 26 December 2006 - 06:26 PM
I've honestly no idea and I doubt if anyone else here would have
While this forum is supplied by Roxio, we're all volunteers who have no direct connection with Roxio
While this forum is supplied by Roxio, we're all volunteers who have no direct connection with Roxio
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
- Digital Master
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- Group: Members
- Posts: 323
- Joined: 25-December 06
Posted 05 January 2007 - 08:12 AM
http://selfserve.roxio.com
Then you have to log in with your e-mail address & password. You had to create an account to start the ticket.
Note: There is no www in the address.
Then you have to log in with your e-mail address & password. You had to create an account to start the ticket.
Note: There is no www in the address.
#4
- Rookie
-
- Group: Members
- Posts: 20
- Joined: 15-January 07
Posted 15 January 2007 - 09:58 AM
I have an open ticket w/ them for lat six days without any response except the automatic response.
#5
- Novice
-
- Group: Members
- Posts: 97
- Joined: 14-March 06
Posted 20 January 2007 - 01:00 PM
Apan, on Jan 15 2007, 09:58 AM, said:
I have an open ticket w/ them for lat six days without any response except the automatic response.
I've found that many "tickets" are never responded to. I don't know how this support works, but basically not well. I think one time I got a response a month later, but it wasn't applicable or didn't help at all.
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