grandpabruce, on Dec 28 2006, 10:44 AM, said:
Well, no, at the time I was searching for that exact file since that was allegedly the fix. But the file didn't work.
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I am glad that you got it fixed. BTW, if you remove DAO and find out later that you need it, you can reinstall it. That too, has worked for some folks, and reinstalling DAO did not cause the problems they experienced before removing it.
I did get it fixed....but I don't see where I said that.

What I had to do was uninstall DAO by going into the ATI/Support folder and clicking the DAO icon. Then I searched the HD for dao.msi and saved it from that temp folder to another location. I created the temp folder the installer was searching for, so that when it went through this process again it would find it, but it didn't! It still kept saying the file was not there! So I told it to look in the Desktop (I also had a copy of it there) and it said it was unable to access the folder! It kept prompting/defaulting to look as an option elsewhere in the System32 folder, so I dragged the file to that folder and it finally accepted it.
I'd still like to know what happened to cause all this, why it didn't happen the first time, and how it can be avoided if the customer has to reformat.