card diagnosis failed when launching MyDVD

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card diagnosis failed when launching MyDVD

#1 xbatis

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Post icon Posted 01 January 2007 - 11:42 PM

when ever i try to open MyDvD

i get box saying:your video card will now be profiled in order to tune the application for optical performance on your system..

then once i click OK get a second box saying:
your video card diagnosis failed. the application cannot run.

i've tried to download the latest drivers for my video card once updated i cant get

some of the software to launch correctly..

what do I need to do get this fix…

do I need a new video card?

if so what is compatible with ROXIO 9?

please help...

thanks,

#2 gi7omy

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Posted 02 January 2007 - 05:04 AM

Can you let us know what card you are using and some system specs?

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 xbatis

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Posted 02 January 2007 - 06:25 AM

gi7omy, on Jan 2 2007, 05:04 AM, said:

Can you let us know what card you are using and some system specs?

well the video card is integrated in my motherboard.../..

what kind of system specs do you need?

#4 gi7omy

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Posted 02 January 2007 - 06:26 AM

right click on desktop (anwhere blank) go to properties > settings and tell us what the graphics are

Specs - CPU, RAM and hard drive (with free space)

#5 xbatis

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Posted 02 January 2007 - 04:11 PM

gi7omy, on Jan 2 2007, 06:26 AM, said:

right click on desktop (anwhere blank) go to properties > settings and tell us what the graphics are

Specs - CPU, RAM and hard drive (with free space)

1024 by 768 32 bit

PA 3.2GHz
992mb of RAM

180GB HD

#6 ggrussell

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Posted 02 January 2007 - 04:52 PM

Which video chipset on the mobo? We have had posts on the VIA S3 Unichrome IGP chipset.

This post has been edited by ggrussell: 02 January 2007 - 04:52 PM

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#7 xbatis

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Posted 02 January 2007 - 05:14 PM

ggrussell, on Jan 2 2007, 04:52 PM, said:

Which video chipset on the mobo? We have had posts on the VIA S3 Unichrome IGP chipset.

how do i get the chip set for my mobo?

#8 cdanteek

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Posted 02 January 2007 - 05:28 PM

Right click My Computer, select properties, (then hardware, if in XP), Device Manager. Find the Display adapters icon, click on the + alongside to expand it and you should see it listed.

cd

cd
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#9 arcarocket

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Posted 05 January 2007 - 04:19 PM

cdanteek, on Jan 2 2007, 05:28 PM, said:

Right click My Computer, select properties, (then hardware, if in XP), Device Manager. Find the Display adapters icon, click on the + alongside to expand it and you should see it listed.

cd

I have the same exact problem. I have used Roxio 6.X forever and just upgraded to 9.X. When I open MyDVD it says it will check my Video Card Profile and then comes back saying failed and won't let me into MyDVD.

I have Windows XP Home, 2.6ghz, Nvida Geforce 6600 with 256mb on the video card. Also have 2 GB ram in computer.

Anyone know a fix to this?

#10 grandpabruce

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Posted 05 January 2007 - 04:46 PM

arcarocket, on Jan 5 2007, 06:19 PM, said:

Update the drivers for your video card.

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#11 arcarocket

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Posted 05 January 2007 - 05:58 PM

grandpabruce, on Jan 5 2007, 04:46 PM, said:

Update the drivers for your video card.

I restarted my computer and it worked, didn't change a thing ... lol

Oh well, anyways I got another problem. When in MyDVD I try to put any kind of video file (.mpeg or .avi or .wmp) and it says file format invalid. When I close MyDVD it says something about I might need to upgrade to Divx 9.0. Well i went to microsoft and already upgraded to 9.0 end-user. Also went to divx.com and got there 6.4 whatever it is...

Any help? How do I check to make sure I got the newest and divx 9.0, is there anyway to check?

#12 gi7omy

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Posted 05 January 2007 - 06:27 PM

Go here, download and install the Dece,ber 2006 DirectX (it's clearly marked with the link)

http://www.microsoft...us/default.aspx

#13 ggrussell

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Posted 05 January 2007 - 07:53 PM

arcarocket, on Jan 5 2007, 08:58 PM, said:

Also went to divx.com and got there 6.4 whatever it is...

Hopefully you didn't install that. LOL EMC9 installs DivX 6.1 and some users have posted problems installing the newer version(s) on top of that. Someone did post a work-around solution for that.

This post has been edited by ggrussell: 06 January 2007 - 09:05 AM

#14 arcarocket

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Posted 06 January 2007 - 07:39 AM

This software seems to be a waste. Now in MyDVD it keeps locking up and won't let me edit the video without coming with error message making me shut down.

What a waste of $99, anyway to get refunds? I reinstalled roxio 7.0 and works just fine.

Why put a product out there that does not work? When I import a video I double click on the video to edit it and that is when it locks up. Any help?

#15 grandpabruce

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Posted 06 January 2007 - 07:59 AM

arcarocket, on Jan 6 2007, 09:39 AM, said:

Did you ever update the drivers for your video card? List your system specs similar to how I have mine in my signature.

#16 ggrussell

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Posted 06 January 2007 - 09:08 AM

arcarocket, on Jan 6 2007, 10:39 AM, said:

Why put a product out there that does not work? When I import a video I double click on the video to edit it and that is when it locks up. Any help?

EMC 9 works for most users. You appear to have system problems or your computer doesn't meet minimum requirements. Sonic/Roxio offers a 30 day refund if you can't get it working properly.

This post has been edited by ggrussell: 06 January 2007 - 09:09 AM

#17 arcarocket

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Posted 06 January 2007 - 01:45 PM

grandpabruce, on Jan 6 2007, 07:59 AM, said:

Did you ever update the drivers for your video card? List your system specs similar to how I have mine in my signature.

Yes, updated drivers from Nvidia last night. Got MyDVD working, but when I import a video it then locks up and closed MyDVD down.

I have a 2.8 Pentium 4 CPU, 2 GB Ram, GeForce 6600 with new drivers by Nvidia, XP Home SP2... What other info you need?

Roxio 7.x works just fine, probably shouldn't have tried to upgrade... Seems to be to many bugs.

#18 ggrussell

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Posted 06 January 2007 - 04:08 PM

arcarocket, on Jan 6 2007, 04:45 PM, said:

Seems to be to many bugs.

Couldn't prove that by me. EVERYTHING in EMC 9 runs flawless for me. In fact, I use Videowave and MyDVD almost daily. You can't compare V7 to this one. Completely different applications especially how EMC 9 uses the video subsystem.

Where didyou get the video file? Corrupt files are common if you downloaded it from the net.

#19 xbatis

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Posted 06 January 2007 - 04:39 PM

guess my integrated video card was the problem for the error...

i bought... an

ATI Radeon X1300 pro
256mb DDR2 PCI Express

software works now..

#20 ggrussell

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Posted 06 January 2007 - 05:51 PM

Great ... thanks for letting us know. Nice card. I've been thinking about the new X1900 All in Wonder for my Media Center PC so I can free up a slot.

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Roxio Community: card diagnosis failed when launching MyDVD - Roxio Community

card diagnosis failed when launching MyDVD

#1 xbatis

#2 gi7omy

#3 xbatis

#4 gi7omy

#5 xbatis

#6 ggrussell

#7 xbatis

#8 cdanteek

#9 arcarocket

#10 grandpabruce

#11 arcarocket

#12 gi7omy

#13 ggrussell

#14 arcarocket

#15 grandpabruce

#16 ggrussell

#17 arcarocket

#18 ggrussell

#19 xbatis

#20 ggrussell

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