I purchased EMC9 after reading a great review from our local newspaper tech guy..... and I wanted to consolidate various media applications that reside on my PC. I dove right into the install and faced a terminal hang-up at start. Nothing would budge the lock-up.... hard re-boot...F8....drop kick....etc. I re-installed XP Pro, rebooted and started reading the support forum. I have tried everything suggested from uninstalling anything related to media creation and disabling zone alarm and norton.... all to no avail. After many hours and the loss of my legacy media burning apps, that did work.... I have come to the realization that this program will not work on many systems for no apparent reason. There is most likely no way to re-coup the $99 and certainly not my time. Does anyone have some last attempt magic before I engage in a stressful conversation at the 1-888 phone number?
My system is a 2 year old 2.4 P4 with 1m ram and huge external hard drives..... with my media files.
Thanks for any help.
1
Starting windows hang-up
Started by
tearendt
, Jan 02 2007 06:50 PM
5 replies to this topic
#2
gi7omy
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Posted 02 January 2007 - 07:03 PM
At the risk of repeating the obvious - did you update your video drivers to the latest from the VIDEO card maker's site, and did you install DirectX 9.0c (December release?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
ksamdj
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Posted 03 January 2007 - 03:42 AM
I am in the same situation. I have been working with this software since before Christams. This morning I saw my computer do something that I have never seen (trying to unistall Drag-to-Disc) which I read on this forum to fix one of the applications hanging up. After some very intense momets I was able to restore to a point that I had created yesterday and now I'm back to having the old problems:
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
#4
grandpabruce
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Posted 03 January 2007 - 05:28 AM
ksamdj, on Jan 3 2007, 05:42 AM, said:
I am in the same situation. I have been working with this software since before Christams. This morning I saw my computer do something that I have never seen (trying to unistall Drag-to-Disc) which I read on this forum to fix one of the applications hanging up. After some very intense momets I was able to restore to a point that I had created yesterday and now I'm back to having the old problems:
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
If Drag to Disc was running in your tray, when you tried to uninstall it, it could have caused a problem if XP actually let you try to uninstall it.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#5
tearendt
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Newbie
Posted 03 January 2007 - 01:01 PM
gi7omy, on Jan 2 2007, 07:03 PM, said:
At the risk of repeating the obvious - did you update your video drivers to the latest from the VIDEO card maker's site, and did you install DirectX 9.0c (December release?
Thanks for the suggestions..... I have the latest video driver and will check the DirectX version when home from work this evening..... and then one last attempt.
#6
tearendt
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Newbie
Posted 03 January 2007 - 05:15 PM
ksamdj, on Jan 3 2007, 03:42 AM, said:
I am in the same situation. I have been working with this software since before Christams. This morning I saw my computer do something that I have never seen (trying to unistall Drag-to-Disc) which I read on this forum to fix one of the applications hanging up. After some very intense momets I was able to restore to a point that I had created yesterday and now I'm back to having the old problems:
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
Windows media player will not open
everytime I open an application I get the register screen
Music Dsic creator will not open
I have had it! I will call to day and demand a refund. I cannot take any more chances with this stupid program.
I gave up ..... after 3 evenings and much frustration..... tried all suggestions. Hopefully Roxio refunds my cash. Better luck to you.
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