I downloaded the My TV togo program yesterday. It came to me as a .zip file. When I installed it everything looked fine. When I try running the program I get an error message " Cannot open .MCL file format" The file is called MyTVToGo.MCL and windows does not know that extension. I am using window XP Professional. I removed the program and re-downloaded from Roxio Site, then re-installed with the same error. Can anyone help. BTW I looked at the directory in the program files area and did not see any other .exe files that would open the program.
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Installation Problem
Started by
R.Mowbray
, Jan 06 2007 06:24 AM
2 replies to this topic
#1
R.Mowbray
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Posted 06 January 2007 - 06:24 AM
I downloaded the My TV togo program yesterday. It came to me as a .zip file. When I installed it everything looked fine. When I try running the program I get an error message " Cannot open .MCL file format" The file is called MyTVToGo.MCL and windows does not know that extension. I am using window XP Professional. I removed the program and re-downloaded from Roxio Site, then re-installed with the same error. Can anyone help. BTW I looked at the directory in the program files area and did not see any other .exe files that would open the program.
#2
kimmtg
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Posted 18 January 2007 - 09:25 PM
webrider, on Jan 6 2007, 06:24 AM, said:
I downloaded the My TV togo program yesterday. It came to me as a .zip file. When I installed it everything looked fine. When I try running the program I get an error message " Cannot open .MCL file format" The file is called MyTVToGo.MCL and windows does not know that extension. I am using window XP Professional. I removed the program and re-downloaded from Roxio Site, then re-installed with the same error. Can anyone help. BTW I looked at the directory in the program files area and did not see any other .exe files that would open the program.You cannot install MyTV ToGo over a remote desktop connection. Please login to your MCE PC directly to install the software. thanks!
#3
BurtL
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Posted 01 October 2007 - 10:31 AM
QUOTE (kimmtg @ Jan 18 2007, 09:25 PM) <{POST_SNAPBACK}>
You cannot install MyTV ToGo over a remote desktop connection. Please login to your MCE PC directly to install the software. thanks!
I have the same exact problem as Mowbray. I don't understand your answer as I installed the program directly into my desktop with no success.
BurtL
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