3 replies to this topic

[RLTServes]

I just installed BackUp MyPC and tried to run a backup and I got an error that "...Deluxe has detected an error in the catalog and it needs to be repaired in order to continue - click yes to repair the catalog or no to exit"  Does anybody know what this means and how to fix this?  

[marlinsinger]

RLTServes, on Jan 8 2007, 09:14 AM, said:

I just installed BackUp MyPC and tried to run a backup and I got an error that "...Deluxe has detected an error in the catalog and it needs to be repaired in order to continue - click yes to repair the catalog or no to exit"  Does anybody know what this means and how to fix this?  

It means that the catalog file(s) have been corrupted for some reason. Have you done any backups at all since the install?

If not follow the instructions I put in this thread. That should fix the problem. If you have done some backups, definitely save the files off before you delete and have BUMP recreate them.

[RLTServes]

marlinsinger, on Jan 8 2007, 05:10 AM, said:

It means that the catalog file(s) have been corrupted for some reason. Have you done any backups at all since the install?

If not follow the instructions I put in this thread. That should fix the problem. If you have done some backups, definitely save the files off before you delete and have BUMP recreate them.

I did not "achieve" backup the first time - I deleted the Catalog and then tried again and got same error mssg -

[marlinsinger]

RLTServes, on Jan 8 2007, 10:23 PM, said:

I did not "achieve" backup the first time - I deleted the Catalog and then tried again and got same error mssg -

Make sure you are signed on as admin, and that there is no problem with permissions, file is not read only.
Also did you have any version of BUMP installed previously? Even one install with EMC 7, 8 or 9.