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Ok , it's backed up, now I can't retrieve it?


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#1 british eh

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Posted 09 January 2007 - 09:43 AM

using EMC bu my PC,

Burned 10 DVD's, and then it checked to verify.  Put DVD in same working drive, it can't read it?


What ?

british eh

#2 marlinsinger

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Posted 09 January 2007 - 10:01 AM

View Postbritish eh, on Jan 9 2007, 05:43 PM, said:

using EMC bu my PC,

Burned 10 DVD's, and then it checked to verify.  Put DVD in same working drive, it can't read it?
What ?

british eh

Wht did you try to read it with,explorer? If so you have to use Backup MyPC to read the files for restore.
Also, what kind of DVD's did you use to write to?

Edited by marlinsinger, 09 January 2007 - 10:02 AM.

Marlin

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#3 british eh

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Posted 19 January 2007 - 01:50 PM

View Postmarlinsinger, on Jan 9 2007, 10:01 AM, said:

Wht did you try to read it with,explorer? If so you have to use Backup MyPC to read the files for restore.
Also, what kind of DVD's did you use to write to?


I just put the DVD's in the slot.  Didn't know you had to associate a program with it.  I did go to Back up my PC - restore wizard when trying to retrieve the info, and I couldn't read the disc

The DVD's are Verbatim DVD-R

#4 gi7omy

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Posted 19 January 2007 - 02:07 PM

This might sound daft - but check you put the correct DVD in the drive so it can see where the contents are
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#5 marlinsinger

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Posted 20 January 2007 - 04:02 AM

Do you happen to have another DVD drive? It could possibly be a problem with the drive. Read and write lasers are different, one could be bad. That is the only reason I could think of as to why the drive could write it, assuming there really is something on the disk, and not be able to read it.
Marlin

Intel Core 2 Duo E6700 2.66ghz
Intel DG965WH MB - Onboard HD Audio
BFG GeForce 8800GTS OC 640MB Graphics Card
Western Digital 250GB SATA 300 main HDD
Western Digital 250GB SATA 300 secondary HDD
Western Digital 400GB SATA 300 HDD --| All in an AMS 4 drive
Western Digital 500GB SATA 300 HDD    | eSATA enclosure
2 Samsung 500GB SATA 300 HDD       --| JBOD setup
3GB DDR2-800  memory
Lite-On LH-20A1S DVD Burner
Lite-On LH-20A1L DVD Burner
Windows XP Home SP2
Gateway 24" FPD2485W Monitor
HP Photosmart D5360 Inkjet
HP 3800 Color Laserjet
HP 4890 Scanjet

#6 british eh

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Posted 21 January 2007 - 10:10 AM

View Postmarlinsinger, on Jan, 04:02 AM, said:

Do you happen to have another DVD drive? It could possibly be a problem with the drive. Read and write lasers are different, one could be bad. That is the only reason I could think of as to why the drive could write it, assuming there really is something on the disk, and not be able to read it.


I have two drives, both are DVD capable burners/readers.  I tried both to read.  I can see theat the surface of the DVD has been burned due to the colouration difference.  When loading the DVD, it just doesn't want to read it?

Cheers,'
Richard

#7 marlinsinger

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Posted 21 January 2007 - 03:36 PM

View Postbritish eh, on Jan 21 2007, 06:10 PM, said:

I have two drives, both are DVD capable burners/readers.  I tried both to read.  I can see theat the surface of the DVD has been burned due to the colouration difference.  When loading the DVD, it just doesn't want to read it?

Cheers,'
Richard

At this point you have me stumped. If BUMP created the file and you are reading it in using the Restore option you should be able to read it.
One thing I have to ask, you did the backup and restore with Backup MyPC. EMC 8 comes with 2 different backup softwares. Backup MyPC (BUMP), and Roxio Backup. They are not the same software and can not read each others files.
As a test, go into BUMP and create a job to backup a few files to your hard drive somewhere. Without leaving BUMP, go to the restore option and see if the file can be read. The files are really no different between disk and DVD, except for the media and the fact the DVD is split up.
Marlin

Intel Core 2 Duo E6700 2.66ghz
Intel DG965WH MB - Onboard HD Audio
BFG GeForce 8800GTS OC 640MB Graphics Card
Western Digital 250GB SATA 300 main HDD
Western Digital 250GB SATA 300 secondary HDD
Western Digital 400GB SATA 300 HDD --| All in an AMS 4 drive
Western Digital 500GB SATA 300 HDD    | eSATA enclosure
2 Samsung 500GB SATA 300 HDD       --| JBOD setup
3GB DDR2-800  memory
Lite-On LH-20A1S DVD Burner
Lite-On LH-20A1L DVD Burner
Windows XP Home SP2
Gateway 24" FPD2485W Monitor
HP Photosmart D5360 Inkjet
HP 3800 Color Laserjet
HP 4890 Scanjet




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