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No DVR No DVR showing up

#1 User is offline   sandyr 

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Posted 09 January 2007 - 03:20 PM

Just installed Toast 8, configured with media key.
Tivo 2 is enabled to transfer files, linksys wireless connection to the house net.
Tivo generally works fine on the net.
No DVR's are displayed in the TivoTransfer application which otherwise seems to function.
Running on a MacBook Pro with 2GB ram
Help!
thanks...Sandy
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#2 User is offline   petern1674 

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Posted 09 January 2007 - 03:24 PM

Have you tried quitting and restarting the "Tivo Transfer" application? It didn't work correctly for me the first time I ran the application - but it worked on the 2nd try.
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#3 User is offline   sandyr 

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Posted 09 January 2007 - 03:36 PM

View Postpetern1674, on Jan 9 2007, 03:24 PM, said:

Have you tried quitting and restarting the "Tivo Transfer" application? It didn't work correctly for me the first time I ran the application - but it worked on the 2nd try.


Yes many times...and restarted the Tivo and Mac
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#4 User is offline   Wing.cc 

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Posted 11 January 2007 - 11:13 AM

How about follow their KB article:

http://www.roxio.com.../tivo_togo.html

It is worth to double check the network is setup properly.
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#5 User is offline   senile senior 

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Posted 11 January 2007 - 05:57 PM

View Postsandyr, on Jan 9 2007, 03:20 PM, said:

Just installed Toast 8, configured with media key.
Tivo 2 is enabled to transfer files, linksys wireless connection to the house net.
Tivo generally works fine on the net.
No DVR's are displayed in the TivoTransfer application which otherwise seems to function.
Running on a MacBook Pro with 2GB ram
Help!
thanks...Sandy



Solution:
Go to System Preferences - Sharing
Make sure computer name is correct.
Go to Internet.
Your internet ethernet port should be turned on (checked) to allow sharing.
You will see a warning dialogue box which must be ignored.
Your DVR will show up immediately in TiVo Transfer. ( If all else is correct.)
SS
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#6 User is offline   gmoney 

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Posted 11 January 2007 - 07:18 PM

That didn't work for me.
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#7 User is offline   jayjay07 

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Posted 11 January 2007 - 09:51 PM

That didn't work for me either but i was reading the other threads in this forum just to try and get an idea of something else i could try that i hadn't already tried 100 times and someone said something about pulling out the power cord on their router and waiting a few minutes before plugging it back in........

Well i tried that and now my tivo shows up in the dvr section......so maybe that can work for someone else as well.....Thats about all i can get for now.....is too make the dvr show up....but i am having the problems everyone else is having besides the other problems.....

Dammmm is nothing associated with tivo meant to be problem free setup.....it just seems like everything that i try to do with this dam tivo is like a !@#%in hassel.....But as much as i like to complain right now i do know once the problems are fixed it will be worth it......I just hate all this bs...I spent good money for a product and why can't it for once work without me having to research or wish i was born chinese to get it working....no offense to anyone who is asian.....

This post has been edited by jayjay07: 11 January 2007 - 10:01 PM

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#8 User is offline   dwbowers 

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Posted 12 January 2007 - 06:33 AM

I'm having the same problem. Am able to get my Series 2 DVR to show up in Transfer if I reset the router (but sometimes that doesn't even work). I have restarted the application and the computer many times now. I have checked personal sharing in the preference panel. I have made sure TIVO has given my DVR permission to transfer files. I have rechecked the media code, and it is correct. But I am still unable to get the list of recorded programs from the DVR. The 'spinner' spins but nothing happens. I've run out of things to try. I am not a happy camper.
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#9 User is offline   gmoney 

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Posted 12 January 2007 - 07:36 PM

I've done all that too. I think they have some bugs to work out. Again, I use the program TivoDecode Manager I can see all of the programs on the Tivo. When I use Roxio TivotoGo, nadda. Maybe you guys should talk.

This post has been edited by gmoney: 12 January 2007 - 07:39 PM

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#10 User is offline   jayjay07 

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Posted 12 January 2007 - 07:59 PM

It has got to be bugs or something........because i called Roxio Tech Support today and nothing they did fixed the problem....Not too mention they really didn't ask me to do anything different from what i already had tried.

I don't use tivo decode mgr but i downloaded it and ran it just to make sure my mac could communicate with my tivo and it worked perfectly.....I even downloaded a widget just to see if i could get my tivo to comminicate with the mac and it did....

So this gotta be some kind of bug or something they need to patch or release an update for because there seems to be problems all across the board.....Either you can get the software to work and it is giving you somekind of problem or you can't even get it to work and that is the problem.....
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#11 User is offline   dwbowers 

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Posted 13 January 2007 - 01:04 PM

I tried the online Roxio Technical Support and after about 24 hours got a response. They told me to try creating a new Administrator user, which I did, but it didn't make any difference. They also told me to check my Firewall settings (I have Firewall turned off) and my IP configuration (they were fine). THey also suggested resetting the Tivo device's network setting, which I also did.

So I've run out of things to try, and also have come to the conclusion that there needs to be an update to this software to get it to function properly. I intend to contest the charge for this software with my credit card company.
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#12 User is offline   gmoney 

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Posted 13 January 2007 - 01:49 PM

View Postgmoney, on Jan 12 2007, 07:36 PM, said:

I've done all that too. I think they have some bugs to work out. Again, I use the program TivoDecode Manager I can see all of the programs on the Tivo. When I use Roxio TivotoGo, nadda. Maybe you guys should talk.



I'm an idiot. My company makes me use secure client to log into the network via VPN. As soon as I disabled it, IT WORKED. That VPN is bad cuz you forget how much stuff it actually wrecks. Hope this helps someone else!
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#13 User is offline   Kshankland 

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Posted 13 January 2007 - 02:17 PM

Just downloaded Toast 8. I have Direct TV. I can't find the "Media Access Key" in my system info. Does anyone know what that number is called with Direct TV? Or can I even access my TiVo as a Direct TV subscriber?

Thanks,

Keith
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#14 User is offline   lodette 

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Posted 17 January 2007 - 04:12 PM

Following jayjay07, I downloaded Tivo Decode Manager and it worked perfectly first time. I wish I had given my $ to the Tivo Decode Manager author(s) instead of Roxio. TiVoToGo just plain doesn't work.
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#15 User is offline   Wing.cc 

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Posted 18 January 2007 - 03:03 PM

DirectTV is not supported. Only TiVo. Not even Tivo for DirectTV.
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#16 User is offline   John at Roxio 

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Posted 19 January 2007 - 10:46 AM

Check out this post and see if it helps anyone. I am currently trying to gather data on this.
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#17 User is offline   Tug 

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Post icon  Posted 19 January 2007 - 03:39 PM

:) Well, I waited patiently for TTG like the rest, and now it doesn't work like everyone else.

I have a iMac, wireless DLink network and 2 series 2 Tivos. When I initially installed Toast 8 I chose an external Firewire drive for the destination for Tivo files then entered the MAK and my DVRs do not show up. I reset the Tivo file destination to the Toast standard (upon a suggestion here), I've re-entered the MAK, cycled power to Tivos/computers/routers, changed internet sharing/personal web sharing services and re-installed Toast8 to no avail. My DVRs do not show up. I am able to use Tivo Decode manager as well as surf the Tivos using the Https://ip address function.

I'll watch this board to see if any other suggestions come in.

Frustrated in VA.....
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#18 User is offline   RogerRub 

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Posted 22 January 2007 - 11:35 AM

View PostKshankland, on Jan 13 2007, 02:17 PM, said:

Just downloaded Toast 8. I have Direct TV. I can't find the "Media Access Key" in my system info. Does anyone know what that number is called with Direct TV? Or can I even access my TiVo as a Direct TV subscriber?

Thanks,

Keith



Sorry, Keith. Toast specifically says that Direct TV is not supported. I think that's at TiVo's request, because they don't support it from their end, either.

Roger

This post has been edited by RogerRub: 22 January 2007 - 11:36 AM

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#19 User is offline   patatrox 

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Posted 22 January 2007 - 03:05 PM

View PostTug, on Jan 19 2007, 07:39 PM, said:

:) Well, I waited patiently for TTG like the rest, and now it doesn't work like everyone else.

I have a iMac, wireless DLink network and 2 series 2 Tivos. When I initially installed Toast 8 I chose an external Firewire drive for the destination for Tivo files then entered the MAK and my DVRs do not show up. I reset the Tivo file destination to the Toast standard (upon a suggestion here), I've re-entered the MAK, cycled power to Tivos/computers/routers, changed internet sharing/personal web sharing services and re-installed Toast8 to no avail. My DVRs do not show up. I am able to use Tivo Decode manager as well as surf the Tivos using the Https://ip address function.

I'll watch this board to see if any other suggestions come in.

Frustrated in VA.....


Shoot me a private message with your contact information please (e-mail, phone, name, availability) and lets try to get your issue solved, maybe helping others in the process.
- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy
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#20 User is offline   ogram 

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Posted 01 February 2007 - 05:38 PM

View Postjayjay07, on Jan 12 2007, 07:59 PM, said:

I even downloaded a widget just to see if i could get my tivo to comminicate with the mac and it did....


Me, too. The widget sees all three of my TiVos, and I can transfer recordings between all three.
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